Business Details
Fiber-Powered Internet & Home Connectivity Solutions
RCN delivers more than just broadband connectivity. Our company redefines what it means to connect by offering fast, reliable home WiFi, smart mobile plans, and TV services tailored to modern lifestyles. With a fiber-powered network spanning eight of the top ten metro markets in the United States, we provide residential and business customers with advanced internet, mobile, TV, and home phone solutions. Our commitment to innovation is reflected in our Gig+ speeds, Whole Home WiFi technology powered by eero, and partnerships with industry leaders like DIRECTV. We prioritize customer satisfaction through 24/7 local support and a pledge to continuously improve our services. RCN invests in community development through initiatives like our collaboration with Habitat for Humanity, strengthening neighborhoods where we live and work.Our team of experienced professionals brings over 30,000 years of collective knowledge to deliver exceptional service. As a recipient of PCMag's Readers' Choice Award for Best Internet Service Provider, we maintain our position as a technology leader. Our nationwide network infrastructure supports over one million customers across ten states, offering contract-free services with no early termination fees. We empower customers with tools like speed calculators and service comparison features to create personalized connectivity solutions. RCN's evolution from regional divisions to a unified national brand reflects our vision for future-forward technology and simplified customer experiences.
Services
Internet Plans
Mobile Service
TV Packages
Home Phone
WiFi Equipment
Business Solutions
Community Programs
Customer Support
Highlights and features
- Award-winning internet service with Gig+ speeds and eero WiFi technology
- 24/7 local customer support with U.S.-based representatives
- Nationwide fiber network covering eight top metro markets
- Contract-free services with price lock guarantees
- Community investment through Habitat for Humanity partnerships
What people say
Lightning-fast speeds
Excellent customer support
Reliable 24/7 connectivity
Award-winning service
Great value bundles
Services
Gig Internet
Our fiber-powered Gig Internet delivers ultra-fast connectivity with speeds up to 1,000 Mbps. This service supports seamless streaming, gaming, and remote work with symmetrical upload and download speeds. Backed by a 24/7 network operations center, our internet service includes Whole Home WiFi options through eero technology for complete home coverage.
Mobile Plans
RCN Mobile offers unlimited data plans with 5G coverage across our service areas. Customers can bundle mobile service with internet for additional savings, including one free mobile line for 12 months with qualifying internet plans. Our mobile service features no annual contracts and includes international roaming options.
RCN TV
Our TV service combines DIRECTV's satellite network with local channels through IP streaming technology. Customers access live TV via TiVo-powered set-top boxes with cloud DVR capabilities. The service includes 4K content support and a voice-controlled remote for enhanced viewing experiences.
Home Phone
Our digital home phone service provides crystal-clear calls with unlimited nationwide calling. Features include voicemail, caller ID, and call waiting. The service integrates with our fiber network for reliable connectivity, even during power outages when using battery backup options.
Business Solutions
RCN Business Solutions offers dedicated internet access, VoIP phone systems, and managed network services for enterprises. Our fiber infrastructure supports scalable bandwidth solutions for small businesses to large corporations, including SLA-backed uptime guarantees and static IP addresses.
Questions
What internet speeds does Astound offer?
We provide speeds from 200 Mbps up to 1,000 Mbps (1 Gig) with our fiber-powered network, with actual speeds depending on your specific plan and location.
Do you offer bundled service discounts?
Yes, we provide multi-service discounts when you combine internet with mobile, TV, or home phone services on the same account.
Is there a contract requirement?
All our services are contract-free with no early termination fees, offering month-to-month flexibility for our customers.
How can I check service availability?
Enter your address in our online service checker or call 1-800-427-8686 to verify availability in your specific location.
What equipment do I need?
We provide modems and routers at no additional cost, though customers may use their own compatible equipment if preferred.
Do you offer home security services?
While not directly offered, we partner with third-party providers to deliver integrated home security solutions through our network infrastructure.
