Business Details
Emergency
services
Trusted IT Services for Business Growth
Granite Computer Solutions (ITS) is a nationwide IT support provider dedicated to helping growing businesses leverage technology for operational efficiency. Founded on the principle of delivering enterprise-grade solutions to small businesses, ITS combines technical expertise with personalized service to address cybersecurity, compliance, and IT management challenges. Our team of 91 certified technicians operates across major U.S. markets, offering 24/7 support and proactive maintenance to minimize downtime. With a 98% client satisfaction rate, we prioritize strategic partnerships over transactional relationships, ensuring technology becomes a competitive advantage rather than a liability. Our layered cybersecurity defense model and compliance frameworks protect clients from evolving threats while maintaining regulatory adherence. Backed by industry certifications and awards, including recognition in the Inc. 5000 and CRN Triple Crown, ITS serves diverse sectors such as healthcare, finance, and manufacturing.Client testimonials highlight our responsiveness, with 24/7 support resolving critical issues within minutes. By integrating advanced tools like AI-driven analytics and Cisco-certified networking solutions, we future-proof IT infrastructure while maintaining cost-effectiveness. Our commitment extends beyond technology through ITS Cares, an employee-led initiative supporting community development. With no long-term contracts and transparent pricing, ITS empowers businesses to scale securely in an increasingly digital landscape.
Services
Cybersecurity
Managed IT
Co-Managed IT
AI Consulting
Healthcare IT
Cloud Computing
VoIP Phone Systems
Data Analytics
Compliance Solutions
Network Assessment
Highlights and features
- 24/7 certified technician support with rapid response times
- Proven compliance expertise with HIPAA, CMMC, and SOC 2 frameworks
- 98% client satisfaction rate with nationwide service coverage
- Proactive cybersecurity with layered defense strategies
- Transparent pricing with no long-term contracts
Associations and certifications
- HIPAA Compliance
- ISO 27001
- CMMC 2.0
- SOC 2
- PCI DSS
What people say
24/7 support
Certified technicians
Proactive security
Compliance expertise
Rapid response
Services
Cybersecurity
Our cybersecurity services implement layered defense strategies including threat detection, dark web monitoring, and compliance frameworks. Certified experts protect against data breaches while maintaining HIPAA, PCI DSS, and CMMC compliance. Proactive measures reduce breach risks by 73% for healthcare and financial institutions.
Managed IT
24/7 managed IT services provide proactive maintenance, endpoint detection, and cloud infrastructure management. Our 91-certified technicians ensure 99.9% uptime through predictive monitoring and rapid incident resolution across 12 major U.S. metropolitan areas.
Compliance Solutions
Specialized compliance services address HIPAA, SOC 2, and FTC Safeguards requirements. Virtual Chief Security Officers develop audit-ready frameworks that reduce compliance costs by 40% while preventing regulatory penalties.
AI Consulting
Custom AI solutions automate workflows and enhance decision-making through predictive analytics. Our CAIO-led implementations deliver 30% efficiency gains in manufacturing and healthcare sectors using industry-specific machine learning models.
Healthcare IT
Healthcare IT optimization improves EHR workflows and billing accuracy by 50%. Certified specialists implement secure telehealth platforms and achieve 100% Meaningful Use attestation for rural clinics and hospitals.
People
Tom Andrulis
CEO
Technology leader with 25+ years of experience scaling IT services companies. Recognized for transforming ITS into a 5-time Inc. 5000 honoree while maintaining 98% client retention through innovation-driven strategies.
Will Evans
CFO
Finance executive specializing in tech sector growth strategies. Manages $50M+ annual revenue operations while maintaining 15% year-over-year growth through strategic investments in cybersecurity R&D.
Mike Rhea
Chief Revenue Officer
Sales leader with 20 years in managed services. Built ITS's nationwide client base through consultative selling, achieving $100M+ in contract value while maintaining 90% renewal rates.
Ryan Deneau
CTO
Technology architect designing ITS's AI-driven service platforms. Holds 12 patents in network security and automation, reducing incident response times by 60% through machine learning implementations.
Rob Schenk
Chief Security Officer
Cybersecurity expert with CISSP certification. Developed ITS's Layered Defense Model that prevented 12,000+ annualized attacks while achieving 100% audit compliance for federal contractors.
Questions
What cybersecurity certifications does ITS hold?
ITS maintains ISO 27001, HIPAA, SOC 2, and CMMC 2.0 certifications. Our security team includes 12 CISSP-certified professionals implementing NIST-compliant frameworks.
How quickly does ITS respond to IT emergencies?
Critical issues receive immediate attention with 15-minute response SLAs. Our 24/7 NOC resolves 85% of incidents remotely within 30 minutes using Cisco-certified protocols.
Do you support multi-location businesses?
Yes, we manage IT infrastructure across 12 metropolitan areas with localized teams. Our cloud-based monitoring supports seamless operations for clients with 50+ locations.
How does ITS handle compliance audits?
Dedicated compliance managers prepare audit-ready documentation and conduct mock audits quarterly. Our vCSO service achieved 100% audit success rates for healthcare clients in 2023.
What industries do you specialize in?
We serve healthcare, finance, manufacturing, and government sectors. Healthcare clients benefit from specialized EHR optimization, while manufacturers receive IIoT security solutions.
Can you integrate with existing IT teams?
Yes, our co-managed IT model complements internal teams with 24/7 escalation support and advanced tooling. Clients retain full control while gaining access to 91-certified specialists.
