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Business Details
23 Years
experience
Custom Promotional Products & Branded Merchandise Solutions
RM Hines Group has been a trusted leader in the promotional products industry since 2003, delivering creative solutions to clients across diverse sectors. Our team combines over 40 years of collective experience in promotional sales with a commitment to personalized service, ensuring each client receives tailored strategies that align with their brand objectives. We specialize in sourcing, designing, and fulfilling high-impact promotional merchandise, from custom packaging to global incentive programs. Our dedication to quality is reflected in partnerships with trusted vendors and a focus on innovative trends that keep clients ahead of the curve.

Rooted in Atlanta, we serve local, national, and international markets while maintaining a boutique approach that prioritizes relationships over transactions. Our community-driven ethos extends beyond business, as we actively support charitable initiatives through product donations and outreach. Backed by testimonials from industry leaders, we pride ourselves on exceeding expectations through responsiveness, expertise, and a passion for elevating brands through strategic promotional solutions.
Services
Promotional Merchandise Custom Packaging Incentive Programs Global Sourcing Fulfillment Services
Details
  • Year established: 2003
Highlights and features
  • We offer 40+ years of experience in promotional product sales and brand strategy.
  • Our team provides personalized service with a boutique experience.
  • We deliver global sourcing solutions with 20%-50% cost savings.
  • Our creative packaging designs ensure memorable brand presentations.
  • We maintain long-term client relationships through transparent communication.
What people say
Stellar service Creative solutions Exceeding expectations Responsive team Long-lasting partnerships
Services
Promotional Merchandise
We provide customized promotional items to enhance brand visibility. Our offerings include apparel, electronics, and novelty items tailored to client needs. With access to exclusive retail partnerships, we ensure unique, high-quality products that align with marketing goals.
Custom Packaging
Our packaging services create memorable unboxing experiences. We design custom boxes, wraps, and ribbons to elevate brand presentations. From corporate gifts to event giveaways, our solutions ensure every detail reflects client professionalism and creativity.
Incentive Programs
We develop tailored incentive programs to boost employee and client engagement. Our solutions include awards, loyalty rewards, and performance-based recognition. By integrating design, fulfillment, and management, we help clients drive measurable results through strategic promotions.
Global Sourcing
Our global sourcing connects clients with cost-effective, high-quality merchandise. Through trusted international partnerships, we offer 20%-50% savings and early access to trending products. This service ensures competitive pricing without compromising quality or delivery timelines.
Fulfillment Services
We manage end-to-end fulfillment, including warehousing, order processing, and worldwide shipping. Our systems support kitting, inventory management, and customized packaging. Clients benefit from seamless distribution, ensuring timely delivery of promotional materials to any location.
People
Randy Hines
Founder & Coach
Randy Hines founded RM Hines Group in 2003 after a 20-year career at Fletcher Barnhardt & White. A Limestone University graduate, he combines golf coaching experience with promotional sales expertise to lead the company's strategic vision.
Laura Reynolds
HR & Operations Manager
Laura Reynolds oversees HR, IT, and finance for RM Hines Group. With over 20 years of experience, she ensures operational efficiency while balancing family life and supporting her children's racing endeavors across the U.S.
Emily Haney
Account Executive
Emily Haney joined RM Hines Group in 2015, bringing seven years of supplier-side industry experience. A University of Alabama graduate, she specializes in product research and graphic design while managing her energetic chocolate lab, Reese.
Natalie Tupper
Project Manager
Natalie Tupper leads client growth initiatives with a focus on South Carolina markets. A UGA graduate and former Fletcher Barnhardt & White associate, she combines generational industry knowledge with a passion for exclamation points in client communications.
Questions
What types of promotional products do you offer?
We provide apparel, electronics, custom packaging, and branded merchandise sourced domestically and internationally. Our retail partnerships also offer exclusive consumer products for special campaigns.
How does your global sourcing program work?
We leverage overseas partnerships to deliver 20%-50% cost savings while maintaining quality. Our program includes trend forecasting, on-site quality control, and logistics management for seamless international procurement.
Can you assist with packaging design?
Yes, we create custom packaging solutions including poly boxes, fabric wraps, and printed ribbons. Our team ensures every presentation aligns with your brand's professional image and campaign goals.
Do you handle large-scale incentive programs?
We design and manage comprehensive incentive programs, including awards, recognition systems, and fulfillment logistics. Our experience ensures scalable solutions that drive performance and engagement.
What is your company's history?
Founded in 2003 by Randy Hines, our company builds on decades of industry experience from Fletcher Barnhardt & White alumni. We combine legacy expertise with modern promotional strategies to serve global clients.