Business Details
38 Years
experience
Expert Appliance Repair Services in Omaha
Hometown Hero Appliance Repair has been serving Omaha and surrounding areas since 1988, evolving from a home-based operation to one of the Midwest's most trusted appliance repair companies. Our family-owned business maintains deep local ties while delivering expert service through rigorously trained technicians certified in all major appliance brands. We guarantee repairs with a 3-month labor and parts warranty, supported by manufacturer authorizations that validate our technical expertise.Our commitment to rapid service includes same-day appointments, real-time technician tracking, and innovative virtual diagnostics that may eliminate unnecessary service calls. With a focus on customer education and preventative maintenance, we help clients avoid costly breakdowns while maintaining transparent pricing and ethical business practices.
Services
Refrigerator Repair
Oven Repair
Washer Repair
Dryer Repair
Dishwasher Repair
Dryer Vent Cleaning
Condenser Cleaning
Ice Machine Cleaning
Details
- Year established: 1988
Highlights and features
- 35+ years of appliance repair expertise in Omaha
- Factory-trained technicians for all major brands
- 3-month guarantee on all labor and parts
- Same-day service with real-time technician tracking
- Virtual diagnostics to avoid unnecessary service calls
What people say
Professional technicians
Timely service
Knowledgeable staff
Clear explanations
Guaranteed repairs
Services
Refrigerator Repair
Our certified technicians diagnose and repair all refrigerator brands including GE, Samsung, and Sub-Zero. We address cooling issues, ice maker problems, and electrical failures using genuine manufacturer parts. Our 3-month warranty covers both labor and components, ensuring lasting solutions for residential refrigeration systems.
Oven Repair
Expert repair for gas and electric ovens from brands like Bosch, Thermador, and Whirlpool. We fix heating elements, control boards, and ignition systems while explaining each repair step. Annual maintenance prevents safety hazards and extends appliance lifespan.
Washer Repair
Comprehensive washing machine repair covering filling, draining, and agitation issues. Our technicians service top-load and front-load models from LG, Maytag, and Kenmore, replacing worn components like belts, pumps, and control boards.
Dryer Vent Cleaning
Professional dryer vent cleaning prevents fire hazards while improving efficiency. Our technicians remove lint buildup from ductwork and inspect for blockages, recommending material upgrades to semi-rigid piping for enhanced safety.
Dishwasher Repair
We repair all dishwasher brands experiencing drainage, cleaning, or heating issues. Our technicians diagnose pump failures, door seal problems, and control board malfunctions while providing preventative maintenance recommendations.
People
Todd Daganaar
President
Third-generation appliance repair expert with 20+ years of experience. Graduated summa cum laude in religious studies while maintaining technical expertise. Leads company expansion while preserving family values.
Enrique Espinoza
Vice President
Customer service specialist with technical mastery. Focuses on maintaining workplace culture while ensuring service quality. Known for problem-solving skills and positive customer interactions.
Greg
Parts Manager
30-year industry veteran managing parts inventory. Combines supply chain expertise with customer service focus. Prioritizes timely part availability for efficient repairs.
Questions
What services do you offer?
We repair all major appliances including refrigerators, ovens, washers, dryers, and dishwashers. We also provide preventative maintenance like condenser cleaning and dryer vent service.
Do you offer warranties?
All repairs include a 3-month warranty covering both labor and parts. We stand behind our workmanship and use genuine manufacturer components.
What payment methods do you accept?
We accept credit cards (with 3% convenience fee), cash, and electronic checks. Payment is due at time of service.
Are virtual diagnostics available?
Yes, $49 virtual visits diagnose issues through smartphone video. This fee applies toward in-home service if needed within 30 days.
What service areas do you cover?
We serve Omaha, Lincoln, Des Moines, and Kansas City metropolitan areas with local technicians available in each location.