Business Details
29 Years
experience
Emergency
services
Trusted POS Solutions in Honolulu, HI
Since 1997, POS Hawaii has been Hawaii's premier provider of point-of-sale technology solutions for retail and restaurant businesses. As a locally owned and operated company, we combine 27 years of industry expertise with personalized service to address the unique challenges faced by businesses across Hawaii, Guam, and the Pacific region. Our team of dedicated professionals specializes in implementing cutting-edge POS systems like Heartland and NCR CounterPoint, which streamline operations, enhance customer experiences, and drive business growth.Backed by strategic leadership from former executives of major corporations, we offer comprehensive solutions including cloud-based platforms, mobile POS, inventory management, and 24/7 local support. Our proven track record with thousands of businessesfrom small family-owned shops to multi-location enterprisesdemonstrates our commitment to delivering reliable technology and exceptional service that adapts to evolving business needs.
Services
Restaurant POS Systems
Retail POS Solutions
Online Ordering Platforms
24/7 Technical Support
Hardware Procurement
Cloud-Based Management
Inventory Tracking
Mobile POS Integration
Payment Processing
System Customization
Details
- Year established: 1997
Highlights and features
- We offer 27 years of specialized POS expertise tailored to Hawaii's business environment
- Our local team provides personalized 24/7 support for critical business needs
- Heartland POS implementation reduces employee training time by 64%
- We deliver cloud-native solutions with real-time analytics and mobile capabilities
- Our systems handle high transaction volumes with 99.9% uptime reliability
What people say
Exceptional support
User friendly system
Quick response time
Superior service quality
Reliable technology
Services
Restaurant POS Systems
Our restaurant-specific POS solutions streamline operations with tableside ordering, kitchen display systems, and integrated online ordering. Features include menu management, guest loyalty programs, and real-time analytics to optimize service efficiency. Cloud-based platforms enable multi-location management while maintaining compliance with industry standards.
Retail POS Solutions
NCR CounterPoint systems provide comprehensive retail management with inventory tracking, customer relationship tools, and omnichannel sales integration. Our solutions support multi-store operations with centralized reporting and automated replenishment systems while maintaining PCI compliance for secure transactions.
24/7 Technical Support
Local technicians provide round-the-clock support for system maintenance, troubleshooting, and emergency repairs. Our team offers remote assistance, on-site visits, and proactive system monitoring to minimize downtime and ensure continuous business operations across all locations.
Cloud-Based Management
Heartland POS platforms enable real-time business management through cloud-native technology with mobile access. Features include inventory synchronization, sales analytics, and employee management tools accessible from any device with internet connectivity for modern business flexibility.
Hardware Procurement
We source and configure POS hardware including terminals, receipt printers, and payment processors tailored to specific business requirements. Our solutions integrate seamlessly with existing software systems while providing durability and reliability for high-volume transaction environments.
People
Maury Myers
CEO
Former airline and logistics executive with 30+ years of leadership experience guiding major organizations through transformation. Brings strategic vision to POS Hawaii's technology solutions and business growth initiatives.
Kent McConnell
President
Former IBM sales executive with deep expertise in enterprise technology solutions. Drives POS Hawaii's product development and client partnership strategies to deliver innovative POS systems tailored to local business needs.
Thelma Silva
Account Manager
Customer service specialist with 15+ years of experience managing client relationships. Coordinates technical support and implementation teams to ensure seamless POS system integration for new and existing clients.
Gilbert Rivera
Software Engineer
Technical expert specializing in POS system customization and integration. Provides remote and on-site support for software configuration, troubleshooting, and performance optimization for restaurant and retail clients.
Jon Morgan
Software Engineer
Solutions architect focused on cloud-based POS implementations. Develops customized integrations between payment processing systems, inventory management tools, and business analytics platforms for enhanced operational efficiency.
Questions
What POS systems do you specialize in?
We implement Heartland POS and NCR CounterPoint systems tailored to restaurant and retail environments. Both platforms offer cloud-based management, inventory tracking, and integrated payment processing solutions.
Do you offer 24/7 technical support?
Yes, our local technicians provide round-the-clock assistance with remote troubleshooting, emergency repairs, and system maintenance to minimize business disruptions.
How long does POS system implementation take?
Most installations complete within 2-4 weeks depending on business size. Our team handles hardware setup, software configuration, and staff training to ensure smooth transition with minimal downtime.
Can you support multi-location businesses?
Our systems support unlimited locations with centralized management features for inventory control, reporting, and consistent customer experience across all business locations.
Do you offer hardware procurement services?
Yes, we source and configure POS terminals, receipt printers, and payment processors that integrate seamlessly with our software solutions for complete point-of-sale functionality.
How do you handle system updates and maintenance?
Cloud-based systems receive automatic updates with new features and security patches. Our team proactively monitors system performance and schedules maintenance during off-peak hours.
