Business Details
28 Years
experience
Emergency
services
Your Trusted Partner for Premium Pet Care Services in NYC
Founded in 1998 by Jane and Alan Stiner, Pampered Pets was inspired by the adoption of a stray cat named Charlie. Our company was built on three core principles: hiring only qualified, reliable caretakers; providing the same devotion to clients' pets as we do to our own; and operating as a professional business with bonded, insured employees. We specialize in personalized pet care services across 54 Manhattan neighborhoods, offering dog walking, cat sitting, grooming, and overnight stays. Our team of trained professionals includes master groomers certified by the National Dog Groomers Association of America, with collective experience exceeding 55 years. We maintain active memberships in Pet Sitters International and the National Association of Professional Pet Sitters, ensuring adherence to industry best practices.Our service model prioritizes individualized care, with full-time staff rather than independent contractors, and we routinely accommodate pets with special medical needs, behavioral requirements, and age-specific care. Through consistent service delivery and client-focused policies, we've maintained a loyal client base with over 70% repeat business. Our commitment to quality has earned us testimonials from satisfied clients who consider us an extension of their families. We operate seven days a week, providing evening and weekend visits by request, and maintain strict protocols for detailed client communication about pet behavior and care routines.
Services
Dog Walking
Cat Sitting
Pet Grooming
Overnight Care
Special Needs Care
Details
- Year established: 1998
Highlights and features
- Established in 1998 with 25+ years of combined pet care expertise
- Trained professionals with specialized certifications in grooming and pet behavior
- Customized care plans for special medical and behavioral needs
- Bonded, insured employees with 24/7 emergency availability
- Proven track record with 70%+ repeat client base
Associations and certifications
- Pet Sitters International
- National Association of Professional Pet Sitters
- National Association of Professional Groomers
What people say
Outstanding and caring service
Unparalleled level of service
Consistently top notch
Trust implicitly
End all be all
Services
Dog Walking
Our individualized dog walking service maintains your pet's routine with one-on-one attention from trained professionals. Full-time walkers provide exercise, fresh air, and behavioral monitoring tailored to each dog's specific needs. We accommodate special requirements including puppy visits, medication administration, and trainer-recommended activities while providing detailed client feedback.
Cat Sitting
Daily cat sitting visits include feeding, litter box maintenance, and interactive play sessions to meet feline physical and mental health needs. Our professionals follow owner-specific care instructions, provide medication assistance when needed, and deliver detailed behavior reports to ensure continuity of care during owner absences.
Pet Grooming
Stress-free in-home grooming services for dogs and cats using professional-grade equipment and pet-safe products. Our master groomers, certified by the National Dog Groomers Association, provide breed-specific haircuts and nail care while maintaining animal comfort without sedation in their familiar environment.
Overnight Care
Professional caregivers stay in client homes to maintain pets' routines during owner travel. This service provides continuous companionship, feeding schedules, medication management, and environmental familiarity for both cats and dogs, minimizing stress during extended absences.
Special Needs Care
Tailored care plans for pets with medical conditions, senior animals, and behavioral challenges. Our trained staff administers medications, monitors health changes, and implements veterinarian-recommended protocols while maintaining detailed records for client and veterinary communication.
People
Jane Stiner
Co-Founder
Co-founded Pampered Pets in 1998 after corporate executive career. Oversees staff training and quality control. Certified pet care specialist with 25+ years experience managing special needs animals.
Alan Stiner
Co-Founder
Co-founder with extensive pet industry experience. Focuses on operational systems and client relations. Instrumental in establishing company insurance and bonding protocols to ensure client protection and staff professionalism.
Questions
What areas do you service?
We provide pet care services across 54 Manhattan neighborhoods below 110th Street, including Upper East Side and surrounding areas.
Are your staff members trained professionals?
All staff are trained professionals with certifications in pet care. Our groomers belong to the National Dog Groomers Association, and we employ staff rather than independent contractors.
Do you care for special needs pets?
Yes, we specialize in caring for pets with medical conditions, behavioral needs, and senior animals. Our staff receives specific training to handle medication administration and special requirements.
How do you ensure pet safety?
We maintain bonding and liability insurance for all employees. Detailed care protocols, staff training, and client communication systems ensure consistent, safe pet care services.
Can I schedule evening or weekend visits?
Yes, we offer evening and weekend visits by request to accommodate clients' schedules while maintaining pets' regular routines.
