Business Details
42 Years
experience
Your Trusted Family-Owned Jewelry Store in Miami
Richard's Gems & Jewelry has been proudly serving customers since 1984, rooted in family values and a commitment to exceptional service. Located in the Seybold Building in Downtown Miami, we treat every client like family, sharing in life's most cherished moments through personalized jewelry experiences. Our team of highly trained professionals offers expert guidance in selecting or creating timeless pieces, from engagement rings to heirloom-quality gems. With decades of combined experience, we emphasize transparency, education, and craftsmanship in every transaction.Our extensive inventory includes diamonds, gemstones, pearls, and custom designs, all backed by a lifetime of customer support. We pride ourselves on building generational relationships, having witnessed milestones from first purchases to wedding celebrations. Our reputation for integrity, competitive pricing, and unparalleled service has made us a trusted jeweler for life.
Services
Engagement Rings
Wedding Bands
Custom Jewelry Design
Diamond Selection
Gemstone Jewelry
Pearl Jewelry
Jewelry Repairs
Appraisals
Cleaning Services
Bridal Sets
Details
- Year established: 1984
Highlights and features
- Family-owned legacy of trust since 1984
- Expert guidance from certified jewelry professionals
- Custom design services for unique creations
- Lifetime customer support and maintenance
- Transparent pricing with competitive value
What people say
Exceptional customer service
High-quality jewelry
Personalized attention
Family-like treatment
Knowledgeable staff
Services
Engagement Rings
Our curated collection features solitaire, halo, three-stone, and custom engagement rings. Each piece combines superior craftsmanship with ethically sourced diamonds. We guide couples through selecting stones based on cut, clarity, and carat weight while ensuring perfect metal and setting choices for lasting durability.
Custom Jewelry Design
Transform ideas into heirloom-quality pieces through our custom design process. Our artisans collaborate on sketches, material selection, and 3D modeling. Services include remounting heirloom stones, creating personalized engravings, and crafting unique settings that reflect individual stories and style preferences.
Jewelry Repairs
Professional restoration services for all jewelry types. We perform resizing, stone replacement, prong rebuilding, and cleaning. Our technicians use precision tools to fix broken chains, worn mountings, and damaged clasps while preserving original integrity and aesthetics.
Gemstone Selection
Curated collection of rubies, sapphires, emeralds, and fancy diamonds. We educate clients on color grading, clarity, and treatment history. Services include sourcing specific stones, creating mixed-media designs, and providing certification documentation for natural colored gemstones.
Wedding Bands
Comprehensive selection of matching wedding bands in platinum, gold, and palladium. We offer plain, diamond-accented, and engraved styles. Our specialists ensure perfect sizing coordination with engagement rings while providing metal matching and comfort-fit options.
People
Fernando
Jewelry Specialist
With over 20 years of experience, Fernando combines technical expertise with warm service. He specializes in diamond education and helps clients navigate complex selections while maintaining budget transparency.
Milly
Sales Associate
A trusted advisor for bridal jewelry, Milly excels at understanding client visions. She coordinates custom designs and ensures seamless service from initial consultation through final delivery.
Sam
Jewelry Consultant
Sam specializes in men's jewelry and watch restoration. His expertise in vintage pieces and modern trends helps clients find perfect matches for their lifestyle and aesthetic preferences.
Pablo
Sales Manager
With a decade of experience, Pablo focuses on building long-term relationships. He provides detailed explanations of jewelry craftsmanship and helps clients understand value propositions.
Richard
Owner
Founder of the family business, Richard maintains quality control and trains staff. He oversees custom projects and ensures adherence to the company's core values of integrity and service.
Questions
What services does Richards Gems & Jewelry offer?
We specialize in engagement rings, wedding bands, custom jewelry design, diamond and gemstone selection, jewelry repairs, appraisals, and cleaning services.
Can I get custom jewelry designed?
Yes, our team creates bespoke pieces through collaborative design consultations, including 3D modeling and material selection for unique, personalized jewelry.
Do you provide jewelry repair services?
We offer professional repairs including resizing, stone replacement, prong rebuilding, and cleaning while preserving original craftsmanship and aesthetics.
What payment options are available?
We accept major credit cards, offer financing options, and provide trade-in evaluations for existing jewelry pieces.
How can I schedule an appointment?
Use our online scheduling system or call 1-888-539-3588 to book consultations for custom designs, diamond selection, or jewelry repairs during business hours.
What makes Richards different from other jewelers?
As a family-owned business since 1984, we combine generational expertise with personalized service, offering lifetime support and transparent pricing.
Videos
