Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for Corporate Travel Solutions
Founded in 1993, Etc Group is a woman-owned corporate travel management company that has built its reputation on collaboration, integration, and innovation. Celebrating 30 years in business, we are HUB-certified and a member of the Women's Business Enterprise National Council (WBENC). Our client-centric approach prioritizes personalized service, leveraging over 100 combined years of industry experience across our team. We specialize in corporate travel management, global meetings and events, and luxury photographic safaris through our SafariScapes division. Our commitment to sustainability is demonstrated through ESG principles and partnerships with eco-conscious organizations.Recognized nationally as a top 500 women-owned business, we combine cutting-edge technology with white-glove service to deliver tailored solutions. Our global reach spans 85+ countries through strategic alliances, while maintaining local expertise in Dallas, Texas. We differentiate ourselves through tax incentive guidance for clients, transparent operations, and a proven track record with Fortune 500 companies. Our team's deep industry knowledge extends to contract negotiations, cost containment strategies, and real-time reporting capabilities that drive measurable value for clients.
Services
Corporate Travel Management
Global Meetings & Events
Luxury Photographic Safaris
Travel Technology Solutions
24/7 Customer Support
Details
- Year established: 1993
Highlights and features
- 30 years of specialized expertise in corporate travel management
- 24/7 white-glove customer support available
- Customized travel solutions for Fortune 500 and mid-market companies
- Strategic industry alliances for competitive pricing
- ESG-compliant travel programs with sustainability focus
Associations and certifications
- HUB Certified
- Womens Business Enterprise National Council (WBENC)
What people say
The best
Genuine and transparent
Customer service down to an art
Above and beyond
Outstanding partner
Services
Corporate Travel Management
Our corporate travel management solutions combine personalized service with advanced technology to optimize business travel programs. With dedicated account managers and 24/7 support, we deliver cost containment strategies, policy compliance monitoring, and real-time reporting. Our industry alliances with major airlines, hotels, and car rental companies provide clients with preferential rates and enhanced service standards.
Global Meetings & Events
We specialize in managing complex global meetings, conferences, and incentive programs through our partnership with MCI. Our services include venue selection, logistics coordination, and group air travel management with 100+ years of combined experience. Clients benefit from consolidated reporting, soft dollar rewards, and customized travel policies tailored to event requirements.
Luxury Photographic Safaris
Through our SafariScapes division, we curate luxury photographic safaris in Africa with personalized itineraries. Our experts design experiences combining wildlife photography, conservation efforts, and premium accommodations. Services include private aviation options, customized excursions, and seamless travel coordination from commercial flights to remote lodges across Southern and East Africa.
Travel Technology Solutions
Our customizable online booking portal offers 24/7 access to travel management tools, real-time reporting, and policy compliance features. The platform supports mobile access, traveler profiles, and pre-trip approval workflows. Clients gain visibility into traveler tracking, unused ticket management, and over 600 reporting options for comprehensive travel program oversight.
24/7 Customer Support
Our dedicated travel ambassadors provide round-the-clock support for urgent travel needs and itinerary changes. The team handles emergency rebookings, last-minute arrangements, and real-time problem resolution. Clients receive personalized service from experienced consultants who maintain detailed knowledge of corporate travel policies and individual traveler preferences.
People
Debbie Frazier
President & CEO
Founder of Etc Group since 1993, Debbie has built the company into a top 50 women-owned business nationally. With over 30 years of leadership, she combines integrity and innovation while serving on the Dallas Stars Advisory Board. Recognized as EY Entrepreneur of the Year finalist, she balances business excellence with family commitments.
Cristina Holliday
Chief Financial Officer
Leading financial operations since 2009, Cristina brings 20+ years of cross-industry experience. She manages financial risk and strategic planning while balancing gardening hobbies with family time in Arlington, TX. Her expertise spans payment processing, agriculture, and construction sectors.
Connie Meyers
Vice President of Sales
With 11 years at American Airlines before joining Etc Group in 2010, Connie now leads sales and account management. A first-generation graduate from New Mexico State University, she specializes in client relationship building while supporting Texas high school football through her family's local roots.
Christy Frazier
Director of HR
Starting in 1997, Christy has shaped Etc Group's human resources practices with SHRM membership expertise. Her background includes Hilton Hotel management and UC Irvine psychology studies. She focuses on employee relations and strategic HR development while enjoying travel and culinary adventures.
Shelby Lamon
SafariScapes Manager
As SafariScapes founder, Shelby combines wildlife passion with luxury travel expertise. A globetrotting entrepreneur, she creates conservation-focused photographic safaris while maintaining strong ties to her Dallas base and family commitments.
Questions
What makes etc group different from other travel agencies?
As a WBENC-certified woman-owned business with 30 years' experience, we combine personalized service with strategic industry alliances to deliver customized solutions that include cost containment programs and ESG-compliant travel options.
Do you specialize in corporate or leisure travel?
We primarily focus on corporate travel management while also offering luxury photographic safaris through our SafariScapes division for discerning leisure travelers seeking unique African wildlife experiences.
How do you help companies reduce travel costs?
Our strategic sourcing, contract negotiations, and real-time reporting tools help clients achieve measurable savings while maintaining traveler satisfaction through our white-glove service approach.
What technology platforms do you use?
We offer a customizable online booking portal with mobile access, traveler profiles, policy compliance tools, and over 600 reporting options accessible 24/7 through our proprietary technology platform.
Do you offer 24/7 emergency support?
Yes, our dedicated travel ambassadors provide round-the-clock assistance for urgent travel needs and itinerary changes with immediate problem resolution capabilities.
What global destinations do you cover?
Through our Travel Leaders Global partnership, we offer coverage in 85+ countries across NORAM, EMEA, APAC, and LATAM regions with localized expertise in each market.
