Business Details
30 Years
experience
Trusted Kitchen Equipment Solutions
LMS Associates has been dedicated to exceeding commercial kitchen expectations since 1996 through transparent, diligent work. Our team provides comprehensive support from initial sales calls to post-sales service, ensuring the highest customer satisfaction. With territories spanning Texas, Oklahoma, Arkansas, Louisiana, Mississippi, and Western Tennessee, our extensive network fosters strong relationships and a commitment to excellence. We prioritize a 'Listen First' approach to identify specific needs before offering tailored solutions, serving both manufacturers and customers. Our sales representatives combine deep industry expertise with localized knowledge to deliver innovative equipment solutions. From equipment specification writing to hands-on training demonstrations, we focus on seamless processes that eliminate potential headaches.Our affiliations with premier manufacturers and participation in factory training programs demonstrate our commitment to staying at the forefront of industry advancements. With team members holding certifications in food safety, equipment operations, and business ethics, we maintain the highest professional standards. Our corporate chef provides expert guidance on equipment testing and culinary applications. Whether through group demonstrations at our Coppell training center or one-on-one consultations, we prioritize practical 'try before you buy' experiences. Our decade-long partnerships with educational institutions and restaurant chains reflect our consistent delivery of value-driven solutions.
Services
Equipment Sales
Product Training
Warranty Service
Equipment Testing
Sales Support
Details
- Year established: 1996
Highlights and features
- We implement a patented 'Listen First' approach to identify specific equipment needs
- Our team has over 50 combined years of commercial kitchen equipment expertise
- We provide comprehensive training at our Coppell, Texas demonstration facility
- Our sales representatives hold ServSafe and foodservice equipment certifications
- We serve 6 states with localized territory specialists
What people say
Outstanding support
Expert equipment knowledge
Reliable service
Territory specialists
Professional team
Services
Equipment Sales
Our comprehensive equipment sales services connect food service professionals with premier commercial kitchen solutions. We represent top manufacturers and provide expert guidance on selecting appropriate equipment for specific operational needs. Our sales representatives work closely with clients to understand their requirements before recommending customized solutions.
Product Training
We offer in-depth product training through hands-on demonstrations at our Coppell facility. Our programs cover equipment operation, maintenance, and optimization for commercial kitchen environments. Training sessions accommodate both large groups and individual participants seeking specialized knowledge.
Warranty Service
Our warranty service ensures timely resolution of equipment issues through authorized service channels. We facilitate connections between clients and certified technicians while maintaining communication throughout the repair process to minimize operational disruptions.
Equipment Testing
The 'Try Before You Buy' program allows potential buyers to test kitchen equipment with their own food products. Our demonstration facility enables real-world testing to verify equipment performance before purchasing decisions.
Sales Support
From initial specification writing to post-installation follow-up, our sales support services ensure successful equipment implementation. We provide detailed documentation, technical specifications, and ongoing consultation throughout the equipment lifecycle.
People
Michael Fiedler
Principal Sales Representative
With 17 years of industry experience, Michael specializes in equipment specification and solution implementation. He has received multiple manufacturer awards including Rep of the Year and Vendor of the Year. Holds business administration degree from University of Texas at San Antonio.
Jeff Glenn
Principal Key Accounts
A United States Navy Veteran with expertise in strategic account management. Focuses on listening-driven solutions and relationship building. Holds degree in Applied Science - Drafting/Design and contributes to company growth through client-centric approaches.
Ben Arce
Sales Manager Central Texas
Brings 14 years of sales leadership experience, previously managing Wendy's locations in top sales positions. Combines business management education with practical food service operations expertise. A United States Marine Corps Veteran.
Kim Wandrey
Office Manager
Has served as company cornerstone since 1999, providing award-winning customer service. Specializes in logistics coordination and manufacturer relations. Holds psychology degree from University of North Texas and maintains active involvement in fitness communities.
Peter Carroll
Corporate Chef
30-year culinary industry veteran with formal training from London institutions. Former Banquet Chef at Rainbow Room, recipient of industry awards. Provides technical expertise and equipment testing guidance at the training center.
Questions
What services does LMS Associates offer?
We provide commercial kitchen equipment sales, product training demonstrations, warranty support, equipment specification assistance, and technical training for food service professionals.
Which states does LMS Associates serve?
We serve Texas, Oklahoma, Arkansas, Louisiana, Mississippi, and Western Tennessee through our network of territory sales representatives.
Do you offer equipment training opportunities?
Yes, our Coppell training center provides both group demonstrations and personalized one-on-one equipment testing sessions for commercial kitchen professionals.
What food service specialties do your team members have?
Our team includes certified food safety specialists, experienced kitchen equipment technicians, and culinary professionals with decades of restaurant industry experience.
