Business Details
24 Years
experience
Your Trusted IT Partner for Digital Transformation
Synoptek has been delivering transformative IT solutions and managed services for 23 years, serving over 1200 enterprise clients globally. Our expertise spans digital customer experience, cloud advancement, and cybersecurity, with a proven track record of reducing total cost of ownership while accelerating digital velocity. With 4.92 customer satisfaction and 80% perfect 5-star ratings, we combine advisory-led consulting with cutting-edge technology integration.Our Microsoft Azure Expert MSP certification and strategic partnerships with leading tech platforms ensure clients receive innovative, future-proof solutions. Headquartered in Costa Mesa, California, our team of certified professionals operates across the US, Canada, and India, serving industries from healthcare to manufacturing.
Services
Digital Customer Experience
Digital Enterprise
Cloud Advancement
Cybersecurity
Managed IT Services
AI Integration
ERP Implementation
Data Modernization
Microsoft Dynamics
IT Consulting
Details
- Year established: 2002
Highlights and features
- 23 years of enterprise IT transformation experience
- 4.92 customer satisfaction score with 80% 5-star ratings
- Microsoft Azure Expert Managed Service Provider certified
- Global delivery across 3 continents with local expertise
- Proven success in 1200+ enterprise client engagements
Associations and certifications
- Microsoft Azure Expert MSP
What people say
Exceptional service
Highly reliable
Expert team
Effective solutions
Great communication
Services
Digital Customer Experience
Transform digital strategies through comprehensive consulting, design, and execution. Our solutions enhance customer engagement across channels while improving business outcomes. We deliver measurable improvements in user satisfaction and operational efficiency through personalized digital experiences.
Cloud Advancement
Modernize IT infrastructure with strategic cloud adoption. Our experts implement secure, scalable cloud solutions that reduce costs and improve agility. We specialize in hybrid cloud environments and optimization of cloud-native applications for enterprise operations.
Cybersecurity
Protect digital assets with comprehensive security solutions. We implement advanced threat detection, data protection, and compliance frameworks tailored to industry requirements. Our proactive security monitoring ensures continuous protection against evolving cyber threats.
Managed IT Services
Optimize operations with end-to-end managed services. Our proactive monitoring and maintenance reduce downtime while improving system performance. We provide 24/7 support for enterprise IT environments across multiple technology platforms.
ERP Implementation
Streamline business processes through enterprise resource planning solutions. We specialize in Microsoft Dynamics 365 implementations that unify operations across departments. Our approach ensures seamless integration with existing systems and minimal business disruption.
People
Salil Godika
Chief Executive Officer
Salil Godika leads Synoptek's strategic vision as CEO, bringing extensive experience in enterprise technology solutions. With a proven track record in digital transformation, he drives innovation across managed services and customer experience initiatives.
Ashley Jefferson
Chief People Officer
Ashley Jefferson oversees talent development and organizational culture at Synoptek. She focuses on building diverse teams aligned with company values while maintaining commitment to social responsibility and inclusion across global operations.
Miguel Sanchez
Senior Vice President of Professional Services
Miguel Sanchez leads professional services delivery with expertise in technology implementation. His leadership emphasizes agile methodologies and client success, ensuring complex projects meet business objectives while maintaining operational excellence.
Carlos Bettencourt-Pimenta
Vice President of Customer Experience
Carlos Bettencourt-Pimenta directs digital experience strategies, specializing in customer journey optimization. He combines technical expertise with business acumen to deliver personalized digital solutions that enhance client engagement and satisfaction.
Stephen Currie
Vice President of Support Operations
Stephen Currie manages support operations and centers of excellence. He focuses on improving service delivery efficiency while maintaining high customer satisfaction through innovative managed service approaches and technical expertise.
Questions
What industries does Synoptek serve?
We serve Energy, Healthcare, Manufacturing, Financial Services, Higher Education, Life Sciences, Nonprofit, Retail, and Software industries with tailored IT solutions.
What managed services do you offer?
Our managed services include cloud management, cybersecurity monitoring, IT support, application management, and digital experience optimization across enterprise environments.
Do you provide digital transformation consulting?
Yes, we offer advisory-led digital transformation services covering strategy development, technology implementation, and process optimization for enterprise clients.
Are you Microsoft certified?
We hold Microsoft Azure Expert MSP certification and specialize in Dynamics 365 implementations and cloud solutions.
Where are your offices located?
Our corporate headquarters is in Costa Mesa, California, with delivery centers in the US, Canada, and India.
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