Business Details
20 Years
experience
Premium Pinball & Arcade Machines for Sale
The Pinball was founded in 2006 with a passion for preserving the legacy of pinball and arcade gaming. As owners Nic and Brooke Parks emphasize, personal customer service is our hallmarkwe answer calls directly, provide hands-on support, and build lasting relationships. Our rigorous quality standards ensure every refurbished machine meets exacting criteria, from pristine playfields to modernized electronics.With over 300 technicians nationwide, a 100% satisfaction guarantee, and access to exclusive titles through industry connections, we combine decades of collective expertise with a commitment to innovation. Whether sourcing rare collectibles or offering technical guidance, our mission is to make owning a piece of gaming history seamless and enjoyable.
Services
Pinball Machine Sales
Arcade Game Sales
Machine Refurbishing
Parts Supply
Technical Support
Nationwide Shipping
Warranty Service
Game Restoration
Financing Options
Showroom Consultations
Details
- Year established: 2006
Highlights and features
- We personally handle every customer inquiry and support call.
- All machines undergo a 40-point refurbishing process for reliability.
- Access to exclusive home-use-only titles unavailable elsewhere.
- Nationwide network of 300+ technicians ensures prompt service.
- 30-day satisfaction guarantee on all purchases.
What people say
Outstanding customer service
Machines in perfect condition
Fast nationwide delivery
Expert technical support
Unique selection unavailable locally
Services
Pinball Machine Sales
We offer the largest selection of new and used pinball machines in the country, including Stern, Sega, and Williams models. Our inventory features limited editions, high-end restorations, and home-use-only titles. Every machine undergoes rigorous inspection to ensure playfield integrity, cabinet condition, and electronic functionality. Customers receive detailed product descriptions, pricing options, and personalized purchase guidance.
Arcade Game Sales
Our arcade collection includes classic and modern cabinets with multi-game packages. From Pac-Man to Golden Tee PGA Tour, we provide fully tested systems with clear monitors and operational controls. Each unit receives a comprehensive functionality check, including coin mechanisms, control panels, and audio-visual components, ensuring ready-to-play condition upon delivery.
Machine Refurbishing
Our 40-point refurbishing process restores machines to like-new condition. This includes playfield polishing, cabinet refinishing, electronics upgrades, and complete mechanical overhauls. We maintain original aesthetics while modernizing components where appropriate, balancing historical accuracy with improved reliability for contemporary use in homes or commercial spaces.
Technical Support
We provide nationwide technical assistance through a network of 300+ certified technicians. Support includes remote troubleshooting, component replacement, and on-site servicing. Our team handles both Stern-specific diagnostics and general electromechanical repairs, with 24-hour dispatch availability for critical issues affecting machine operation.
Financing Options
We offer flexible financing solutions for high-value purchases, including term loans and lease-to-own arrangements. Our programs accommodate both individual collectors and commercial buyers, with approval processes designed for quick funding while maintaining transparent fee structures and competitive interest rates.
People
Nic Parks
Founder & Chairman
Nic established The Pinball in 2006, growing it into the nation's leading pinball retailer. He focuses on strategic direction while maintaining hands-on customer engagement. A serial entrepreneur, he mentors startups and supports local charities.
Brooke Parks
CEO
Brooke joined in 2007, overseeing daily operations and customer satisfaction. She manages vendor relationships and ensures quality control. Outside work, she enjoys family time and endurance running events.
Dan Goett
Lead Pinball Technician
Dan has specialized in pinball restoration since 2013. His precision work on complex systems like Twilight Zone machines earns frequent customer praise. He holds multiple pinball competition titles and maintains industry certification standards.
Travis Murie
Marketing Director
Travis leads digital marketing and content creation since 2022. He produces educational YouTube tutorials and manages social media outreach. A professional pinball player, he holds tournament records on Iron Maiden machines.
Dominic Kacich
CFO
Dominic joined in 2021, bringing financial expertise and business development skills. A recognized pinball historian, he advises on rare machine valuations and market trends while managing corporate growth strategies.
Questions
What types of pinball machines do you sell?
We offer new Stern and Sega models, certified refurbished classics, and exclusive home-use-only titles. Inventory includes modern LED-equipped games and vintage electromechanical machines.
Do you provide warranties on purchased machines?
All machines include a 30-day satisfaction guarantee. Extended warranty options and service contracts are available for both residential and commercial customers.
Can you help with machine repairs?
Our nationwide technician network provides both remote diagnostics and on-site repairs. We stock specialty parts and offer step-by-step troubleshooting guidance through our support team.
Do you accept trade-ins or used machine purchases?
We buy select post-1990 machines meeting our quality standards. Submit photos and details through our website for evaluation by our appraisal team.
Are financing options available for large purchases?
Yes, we partner with financial institutions to offer customized payment plans for both individual collectors and business acquisitions of gaming equipment.
Can I visit your showroom in person?
We have Missouri locations in St. Louis and Columbia by appointment only. Schedule visits through our online booking system or by calling our main number.
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