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Your Trusted Library Technology Partner
Sirsi Dynix is a leading provider of library technology solutions dedicated to empowering libraries worldwide. With decades of industry experience, we deliver innovative automation systems, discovery platforms, and mobile experiences designed to enhance library operations and community engagement. Our team of experts works closely with public, academic, K-12, and special libraries to ensure seamless implementation, ongoing support, and continuous improvement of their technological capabilities.From data migration and system hosting to customized training and consulting, we prioritize reliability, security, and user-centric design. Our commitment to libraries extends beyond technology, as evidenced by our advocacy tools, developer community initiatives, and strategic partnerships that amplify the value of libraries in the digital age.
Services
Library Automation
Discovery Systems
Mobile Experience
Data Migration
System Hosting
Custom Consulting
Staff Training
API Development
Platinum Support
Advocacy Tools
Highlights and features
- We offer 24/7 critical care support for all customers
- Our Platinum Services include tailored consulting and training
- Developer Community provides user-generated code solutions
- ISO 27001 certified for information security management
- Decades of experience in library technology innovation
Associations and certifications
- ISO 27001
- NIST SP 800-53
What people say
24/7 critical care
Industry-leading hosting
Award-winning support
Seamless migration
Expert consultants
Services
Data Migration
Our expert team ensures seamless data migration to Sirsi Dynix systems with comprehensive profiling, test loads, and validation processes. We handle authority processing, deduplication, and reading program enhancements while maintaining data integrity throughout the transition. With decades of experience across diverse library formats, we guarantee accurate and efficient system conversions tailored to each library's unique needs.
Platinum Services
Platinum Services offer tiered consulting, training, and priority support packages for ongoing system optimization. Features include dedicated consulting hours, quarterly/monthly strategy calls, developer subscriptions, and unlimited eLearning access. Our Premier package adds advanced API tools and specialized training workshops to maximize technical capabilities and staff proficiency across Symphony and Horizon platforms.
System Hosting
Secure SaaS hosting with 99.95% uptime guarantees and NIST/ISO 27001 certified security protocols. Services include automated backups, bandwidth monitoring, and 24/7 critical care support. Our Oracle RDBMS infrastructure with Unicode support ensures reliable performance, while optional dedicated environments and VPN access maintain full administrative control for library staff.
Custom Consulting
Tailored consulting services for system customization, API integration, and workflow optimization. Our consultants provide go-live support, SureStart onboarding programs, and SureSailing project guidance. From database modifications to third-party API implementations, we deliver customized solutions that align with specific library requirements and operational goals.
Staff Training
Comprehensive training programs including onsite workshops, virtual labs, and self-paced eLearning modules. Our curriculum covers system fundamentals, advanced functionality, and certification tracks for Symphony, Horizon, and BLUEcloud platforms. With 24/7 access to mentorship resources and monthly webinars, we ensure continuous skill development for library staff at all expertise levels.
People
Kathi Adams
Senior Library Relations Manager
With 22 years in library technology and 1993-joined Sirsi Dynix experience, Kathi specializes in maximizing technology ROI for North American libraries through strategic implementation guidance and roadmap advocacy.
Allison Bell
Library Relations Manager
MLS-certified expert with 20 years across academic, public, and government libraries. Focuses on technical services optimization and cross-border implementation support for North American institutions.
Nicole Romyak
Director of Customer Success
MLIS-credentialed leader with decade-long academic library experience. Drives client satisfaction through operational efficiency improvements and personalized success strategies for global library networks.
Questions
What library systems do you support?
We support Symphony, Horizon, BLUEcloud, and EOS.Web platforms with full lifecycle services including migration, customization, and ongoing maintenance.
Do you offer international services?
Our global team provides localized support across North America, EMEA, Asia-Pacific, and special programs for French Canadian and Chinese customers.
How does data security work?
Our ISO 27001-certified infrastructure includes biometric data centers, encrypted backups, and NIST SP 800-53-compliant security protocols for complete data protection.
Can we customize your software?
Yes, through API subscriptions, developer community resources, and custom programming services that enable tailored integrations and feature enhancements.
What training options exist?
We offer onsite workshops, virtual labs, self-paced eLearning, and certification programs covering all system aspects for staff at every expertise level.
How do implementation services work?
Our phased approach includes data analysis, policy configuration, staff training, and go-live support with dedicated project managers ensuring minimal service disruption.
