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Unified IT Management Platform for MSPs
Connectwise has established itself as a leader in providing comprehensive IT management solutions for managed service providers (MSPs) and IT departments. Our platform combines professional services automation (PSA), remote monitoring and management (RMM), cybersecurity, and data protection tools to help businesses operate more efficiently and securely. With decades of experience in the IT industry, we have developed a deep understanding of the challenges faced by MSPs and IT teams, enabling us to create solutions that address these needs effectively.Our expertise is reflected in our robust product suite, which includes advanced features like agentic AI, a unified user interface, and shared services that streamline operations and reduce complexity. We are recognized as a trusted authority in the IT management space, with a proven track record of delivering reliable, scalable solutions that drive business growth. Our commitment to trust and transparency is evident in our customer-centric approach, which prioritizes clear communication, ethical practices, and a focus on long-term client success.
Services
Professional Services Automation
Remote Monitoring Management
Cybersecurity Solutions
Data Protection Services
Cloud Backup
IT Documentation
Automated Workflows
Threat Detection
Disaster Recovery
AI-Driven Analytics
Details
- Year established: 2025
Highlights and features
- We offer 20+ years of experience in IT management software development.
- Our cybersecurity solutions include 24/7 SOC monitoring and threat detection.
- We implement AI-driven automation to streamline IT operations.
- Our platform provides a unified interface for seamless integration across tools.
- We support a global community of 100,000+ IT professionals through training and resources.
What people say
Revolutionized our operations
Scalable solutions
24/7 SOC support
Powerful automation tools
Strong partner community
Services
Professional Services Automation
Our Professional Services Automation (PSA) software streamlines business operations for MSPs through integrated ticketing, project management, and billing. Designed to improve efficiency, it reduces manual tasks while ensuring accurate revenue tracking. This solution helps businesses scale profitably by automating workflows and enhancing client service delivery.
Remote Monitoring Management
Remote Monitoring and Management (RMM) tools provide real-time visibility into client systems, enabling proactive maintenance and rapid issue resolution. These tools help reduce downtime while improving service quality. By automating routine tasks, our RMM solutions empower IT teams to focus on strategic growth opportunities.
Cybersecurity Solutions
Our cybersecurity solutions protect businesses from threats through advanced monitoring, vulnerability management, and incident response. With 24/7 SOC support, these services ensure continuous protection. They help organizations maintain compliance while safeguarding critical data against evolving security risks.
Data Protection Services
Data protection services include cloud backup and disaster recovery solutions that ensure business continuity during unexpected events. These services provide secure, reliable data storage with fast recovery options. They help businesses minimize downtime and maintain operational stability in crisis situations.
AI-Driven Analytics
AI-driven analytics enhance decision-making through predictive insights and automated workflows. This technology optimizes resource allocation while identifying potential issues before they impact operations. By leveraging machine learning, our solutions improve efficiency and support long-term business growth strategies.
Questions
What is ConnectWise's core platform offering?
Our unified IT management platform integrates PSA, RMM, cybersecurity, and automation tools to help MSPs and IT departments operate more efficiently.
How does ConnectWise support cybersecurity?
We provide 24/7 SOC monitoring, threat detection, and data protection solutions to safeguard businesses against evolving security risks.
Are free trials available for ConnectWise products?
Yes, we offer free trials for RMM, Automate, x360Recover, and ScreenConnect solutions with no credit card required.
What industries does ConnectWise serve?
We primarily serve managed service providers and IT departments across various sectors needing comprehensive technology management solutions.
How does ConnectWise support professional development?
Through IT Nation events, ConnectWise University, and peer networking programs that provide training, best practices, and industry insights.
Can ConnectWise integrate with existing IT tools?
Our platform features open APIs and shared services that enable seamless integration with third-party applications and custom workflows.
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