Business Details
50+ Years
experience
Emergency
services
Trusted Security Services in Toledo, OH
Continental Secret Service Bureau has been a family-owned leader in private security since 1919, serving businesses across Ohio, Michigan, Kentucky, West Virginia, and Indiana. With over 400 trained security guards, we tailor our services to meet the unique needs of each client while maintaining a legacy of reliability and professionalism. Our commitment to innovation is demonstrated through our proprietary 24-hour dispatch communication system and personalized security service plans. We guarantee 100% customer satisfaction, offering a unique service guarantee where clients do not pay for shifts where problems occur. Our team of dedicated professionals includes licensed armed guards, unarmed guards, and loss prevention officers who undergo rigorous screening and job-specific training.We serve diverse industries including factories, healthcare systems, government buildings, and private properties. Our 24/7 dispatch services, site-specific training, and hourly check-ins ensure continuous safety and security oversight. As pioneers in the security profession, we maintain the highest standards of ethics and professional integrity while providing internal promotion opportunities for sustained quality performance. Our century-long success stems from hard work, commitment to excellence, and a focus on evolving with client needs.
Services
Armed Guard Services
Unarmed Guard Services
Pre-Employment Screenings
Loss Prevention Officers
24/7 Dispatch Services
Details
- Year established: 1919
Highlights and features
- We offer over 100 years of security expertise since 1919
- Our team includes 400 trained security professionals
- We guarantee client satisfaction with our service guarantee
- We provide 24/7 dispatch services with hourly check-ins
- Our site-specific training meets exact client requirements
Services
Armed Guard Services
Our licensed armed officers undergo rigorous screening and job-specific training to meet client needs. These professionals provide enhanced security for high-risk locations while maintaining exceptional customer service. With proper certifications and ongoing training, our armed guards ensure safety and deterrence through proactive presence and immediate response capabilities.
Unarmed Guard Services
Our security professionals offer excellent customer service and site-specific skills for various environments. Each officer receives training tailored to client requirements, focusing on observation, reporting, and non-confrontational conflict resolution. These services maintain security through professional presence and procedural adherence while preserving positive visitor experiences.
Pre-Employment Screenings
We conduct comprehensive background investigations using advanced screening systems to help clients select quality candidates. Our process includes criminal background checks, BMV verification, and drug screenings performed by experienced investigators. This service ensures workforce integrity while meeting all regulatory compliance requirements for security-sensitive positions.
Loss Prevention Officers
Our elite plain-clothed officers specialize in identifying and preventing theft while protecting client assets. These highly trained professionals use investigative techniques and industry knowledge to detect suspicious activities and implement preventive measures. Their discreet presence helps maintain security without disrupting normal business operations across various commercial environments.
24/7 Dispatch Services
Our proprietary 24-hour dispatch system provides immediate issue resolution with trained personnel available at all times. This service ensures continuous communication with onsite personnel through hourly check-ins and rapid response protocols. Dedicated account managers maintain open lines of communication for problem-solving at all management levels during any operational hours.
People
Scott Wunder
President/CEO
Third-generation leader with decades of security industry experience, Scott Wunder continues the family legacy started in 1919. He oversees strategic operations while maintaining commitment to quality service and innovation in security solutions.
Kerry Wunder
Executive Vice President
As second-in-command, Kerry Wunder brings extensive operational expertise to daily management. With decades of experience in security operations, she focuses on maintaining professional standards and client satisfaction across all service areas.
Kassidy Halstead
Operations Manager
Kassidy Halstead manages day-to-day security operations with emphasis on procedural compliance and service excellence. Her leadership ensures consistent implementation of site-specific protocols while coordinating field personnel across multiple locations.
Nate Sheeder
Menards Operations Manager
Nate Sheeder specializes in managing security operations for Menards locations, ensuring consistent service delivery. His expertise focuses on retail security challenges and implementing effective loss prevention strategies tailored to commercial environments.
Sarah Allison
Uniform Coordinator
Sarah Allison oversees the company's uniform division, maintaining professional appearance standards. She manages personalized uniform programs that enhance brand identity while ensuring practical functionality and comfort for security personnel across all service areas.
Questions
What security services do you offer?
We provide armed and unarmed guard services, loss prevention officers, pre-employment screenings, and 24/7 dispatch support tailored to meet specific client needs across multiple industries.
Which areas do you serve?
We serve businesses throughout Ohio, Michigan, Kentucky, West Virginia, and Indiana with customized security solutions from our Toledo, Ohio headquarters.
What makes your service unique?
Our century-old legacy combines with modern innovations like proprietary 24-hour dispatch, site-specific training, and a service guarantee ensuring payment only for successful shifts.
How do you train your security personnel?
All staff undergo rigorous screening, pre-assignment training, and ongoing professional development including job-specific certifications to maintain the highest industry standards.
What happens if we experience service issues?
Our service guarantee ensures clients don't pay for shifts where problems occur. We immediately address issues with replacement personnel and management-level problem-solving support.