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32 Years
experience
Emergency
services
Your Trusted Same-Day Delivery Partner in Michigan & Ohio
Reliable Delivery has been a trusted leader in the logistics and delivery industry since 1994, founded on core values of excellence, integrity, and customer-first service. As a veteran-owned business, we leverage decades of operational experience to provide innovative delivery solutions tailored to evolving client needs. Our team of background-checked, drug-screened drivers delivers over 7 million shipments annually, specializing in same-day, medical, and freight services across Michigan, Ohio, and Wisconsin.

With a money-back guarantee for on-time delivery and a commitment to continuous growth, we empower employees to become future leaders while maintaining our reputation as the Midwest's fastest delivery provider.
Services
Same Day Delivery Medical Delivery Routed Deliveries Parcel Delivery Network Freight Delivery Next Flight Out Warehousing Electronic Billing Proof of Delivery Tracking White Glove Delivery
Details
  • Year established: 1994
Highlights and features
  • We offer a money-back guarantee for on-time delivery since 2000
  • Our team has completed 7 million+ successful deliveries
  • Veteran-owned business with 30+ years of logistics expertise
  • We provide 24/7/365 emergency delivery services
  • Our drivers undergo rigorous background checks and drug screenings
What people say
On time Friendly driver Courteous and prompt 7 million deliveries Money-back guarantee
Update Listing
Services
Same Day Delivery
Our same-day delivery service guarantees shipments within 2-hour windows across Michigan and Ohio. With 30+ years of experience and 7 million+ deliveries completed, we handle urgent documents, medical supplies, and freight. Customers benefit from real-time tracking, electronic proof of delivery, and a 100% satisfaction guarantee that refunds payments for late deliveries.
Medical Delivery
Specialized medical delivery solutions serve hospitals, pharmacies, and clinics with temperature-controlled transport and chain-of-custody documentation. Our HIPAA-compliant drivers complete 10,000+ annual healthcare deliveries, maintaining strict timelines for critical supplies. This service includes 24/7 emergency response capabilities and integration with hospital logistics systems for seamless operations.
Freight Delivery
Full-service freight delivery handles LTL and full-truckload shipments across the Midwest. Our network of cargo vans and trucks supports next-flight-out options, warehouse-to-warehouse transfers, and white-glove residential deliveries. With real-time GPS tracking and electronic billing, businesses receive cost-effective solutions for time-sensitive freight requiring specialized handling and insurance coverage.
Routed Deliveries
Custom routed delivery solutions optimize recurring shipping needs with fixed-route efficiency. This service combines multiple stops into single trips, reducing costs for businesses with regular distribution patterns. Features include route optimization software, flexible scheduling adjustments, and dedicated account management to ensure consistent service levels across Michigan, Ohio, and Wisconsin.
Parcel Delivery Network
Our parcel delivery network handles small packages and envelopes with scalable solutions for e-commerce and retail clients. Using advanced sorting technology and last-mile delivery specialists, we guarantee 2-hour windows for local deliveries while maintaining integration with national shipping providers for extended coverage. This service includes electronic invoicing and volume discount pricing structures.
People
Paul Alberts
Founder
Paul Alberts founded Reliable Delivery in 1994 after purchasing Express Messenger Service. With military discipline from his USMC background, he transformed the company into a Midwest delivery leader through strategic acquisitions and operational innovations. His leadership established 10+ regional hubs and expanded services to include medical logistics and freight solutions.
Questions
What delivery services do you offer?
We provide same-day delivery, medical logistics, freight transport, routed deliveries, and parcel network services across Michigan, Ohio, and Wisconsin with 2-hour guaranteed windows.
Do you guarantee on-time delivery?
Yes, our money-back guarantee refunds payments if shipments arrive late, reflecting our 99.8% on-time performance record since 2000.
What areas do you serve?
We cover Michigan, Ohio, and Wisconsin with hubs in Ann Arbor, Detroit, Grand Rapids, Toledo, and Lansing, offering 2-hour delivery windows across these regions.
Are your drivers certified?
All drivers undergo background checks, drug screenings, and specialized training for medical and freight deliveries to ensure professional service standards.
Can I track my shipment?
Yes, our electronic tracking system provides real-time updates with proof of delivery documentation accessible through our online portal.
Do you offer 24/7 emergency services?
Our 24/7/365 emergency delivery service responds to urgent shipping needs with immediate dispatch capabilities for critical shipments.