Business Details
33 Years
experience
Emergency
services
Your Trusted Raleigh Plumber for Residential & Commercial Services
TCR Rooter & Plumbing has been delivering full-service plumbing and drain cleaning solutions since 1993, prioritizing customer satisfaction through fair treatment and transparent communication. Our family-owned business combines over 30 years of experience with advanced tools like hydro jetting and in-line video equipment to resolve plumbing issues efficiently. Licensed, bonded, and insured (License #29177), we serve residential and commercial clients in the Raleigh Triangle with 24/7 emergency services and a commitment to community values.Our team of skilled plumbers stays updated on industry advancements to ensure reliable, first-time fixes for complex problems, from sewer line replacements to water heater installations. With an A+ BBB rating and a focus on honest pricing, we aim to exceed expectations through personalized service and long-term customer relationships.
Services
Drain Cleaning
Plumbing Fixtures
Hydro Jetting
In-Line Cameras
Leak Detection
Tankless Water Heaters
Emergency Plumbing
Commercial Plumbing
Polybutylene Plumbing
Water Heater Repair
Details
- Year established: 1993
Highlights and features
- Over 30 years of experience serving the Raleigh Triangle.
- 24/7 emergency plumbing services available.
- A+ rating with the Better Business Bureau.
- Fully licensed, bonded, and insured (License #29177).
- Background-checked and drug-tested technicians.
Associations and certifications
- Better Business Bureau (BBB)
What people say
Fast, competent service
Professional and honest
Significantly cheaper quotes
24/7 emergency availability
Highly recommended
Services
Emergency Plumbing
Our 24/7 emergency plumbing services address urgent issues like burst pipes, sewer backups, and gas leaks. Trained technicians respond promptly to residential and commercial properties, minimizing damage with rapid diagnostics and repairs. We prioritize safety and efficiency, ensuring critical plumbing systems are restored swiftly.
Drain Cleaning
Using hydro jetting and in-line cameras, we clear stubborn drain clogs caused by debris or buildup. This prevents water damage and health hazards while restoring proper flow. Our non-invasive methods target blockages precisely, offering long-term solutions for residential and commercial drains.
Leak Detection
Advanced video inspection technology locates hidden leaks in walls or underground pipes. Early detection prevents costly water damage and reduces utility bills. Our plumbers repair leaks efficiently, ensuring plumbing systems operate at peak efficiency for homes and businesses.
Water Heater Repair
We repair and install traditional tank and tankless water heaters, resolving issues like insufficient hot water or leaks. Prompt service restores comfort during colder months. Our technicians ensure energy-efficient performance and long-term reliability for residential and commercial clients.
Commercial Plumbing
Tailored plumbing solutions for businesses include sewer line repairs, fixture installations, and backflow prevention. We minimize operational disruptions with rapid response and durable fixes. Services are designed to meet the unique demands of commercial properties, ensuring compliance and functionality.
People
Terry Ault
Owner
Terry founded TCR Rooter & Plumbing in 1993, bringing decades of plumbing expertise. He oversees operations and ensures customer satisfaction through hands-on leadership and a commitment to quality service.
Teri Ault
Co-Owner
Teri Ault partners with Terry to manage daily operations, focusing on customer relations and team coordination. Her leadership ensures the business maintains its family-oriented values and high service standards.
Brooks
Plumber
Brooks provides skilled plumbing repairs and installations, known for his punctuality and attention to detail. He delivers efficient solutions for residential and commercial clients, ensuring lasting results.
Corey
Plumber
Corey specializes in emergency plumbing and drain cleaning, offering prompt service with a focus on customer communication. His expertise ensures quick resolution of urgent issues.
Brittney
Office Manager
Brittney coordinates scheduling and client interactions, ensuring smooth service delivery. Her organizational skills support the teams efficiency and customer satisfaction.
Questions
What areas do you serve?
We serve Raleigh, Apex, and the broader Triangle area of North Carolina for residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and gas leaks.
Are your plumbers licensed and insured?
Yes, we are fully licensed (License #29177), bonded, and insured, with background-checked technicians for your safety.
What services do you offer?
We specialize in drain cleaning, leak detection, water heater repairs, commercial plumbing, and emergency services using advanced tools like hydro jetting.
Do you have discounts or financing options?
We offer a $25 service call discount for website mentions and a 10% senior citizen discount. Financing options are available upon request.
How can I schedule an appointment?
Call us at (919) 467-2207 or use our online contact form for immediate assistance or scheduled services.
Reviews (2)
Al Hertz
Feb 22, 2024
Report
TCR has just completed a significant task of replacing our sewer line. Over the years, they have consistently provided excellent service in clearing our clogged sewer line. After deliberation, we opted for a permanent solution to replace it, which turned out to be a wise decision as TCR uncovered numerous issues with the original builder's work. They worked efficiently, completing the replacement and restoring water flow before the day's end.
Despite the need to excavate 11 feet deep, they took great care to minimize damage to our yard, preserving our azaleas and flowers. The staff were delightful, treating the cleanup with the same care as if it were their own property. I enthusiastically recommend TCR for projects of any size, as they deliver outstanding results with professionalism and attention to detail.
Despite the need to excavate 11 feet deep, they took great care to minimize damage to our yard, preserving our azaleas and flowers. The staff were delightful, treating the cleanup with the same care as if it were their own property. I enthusiastically recommend TCR for projects of any size, as they deliver outstanding results with professionalism and attention to detail.
Diane Medcalf
Dec 18, 2023
Report
Terry and his team sprang into action when my hot water heater called it quits, just as I was expecting a houseful of holiday guests. They wasted no time in responding, and by the next morning, my new hot water heaters were up and running. Their courtesy and attention to detail during the installation were remarkable. I wouldn't hesitate to recommend them for any plumbing issues.
