Business Details
22 Years
experience
Emergency
services
Emergency Services Software Solutions
We are a pioneering software solutions provider dedicated to improving community health and safety through data-driven technology. Since 2004, we have developed integrated software products for EMS agencies, fire departments, and hospitals, enabling seamless data collection, sharing, and analysis. Our team combines deep industry expertise with innovative technology to address the evolving needs of emergency services. We prioritize user-centric design, ensuring our tools enhance operational efficiency and patient outcomes. Our commitment to compliance and interoperability helps organizations meet regulatory standards while leveraging real-time data for informed decision-making.With a client retention rate exceeding 97%, we maintain long-term partnerships built on trust and measurable results. Our research initiatives, including the Emergency Technologies Data Collaborative, advance evidence-based practices across emergency care. Headquartered in Austin, Texas, we serve over 3,000 organizations nationwide, driven by a mission to empower first responders with actionable insights.
Services
Scheduling Software
Electronic Health Records
Logistics Management
Asset Tracking
Data Analytics
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of specialized software development for emergency services.
- Our platform provides real-time data interoperability between EMS, fire, and hospitals.
- We maintain a 97%+ client retention rate through proven results.
- Our solutions ensure compliance with NEMSIS, NFIRS, and NERIS standards.
- We support over 3,000 organizations with scalable, secure software platforms.
What people say
Streamlined scheduling
Improved data interoperability
Excellent client support
User-friendly interface
Proven compliance solutions
Services
Scheduling Software
Our scheduling platform automates shift assignments, time-off tracking, and compliance monitoring for emergency services. The system reduces administrative burdens through dynamic dashboards and mobile access while ensuring qualified personnel availability. Built-in reporting tools identify overtime trends and optimize crew management for operational efficiency.
Electronic Health Record
This EHR platform standardizes prehospital care documentation and enables secure data exchange between EMS and hospitals. It meets NEMSIS 3.4 requirements while providing real-time analytics for quality improvement initiatives. The system integrates with hospital outcome data through Health Data Exchange software for comprehensive patient tracking.
Logistics Management
Our logistics solution optimizes equipment and supply management for emergency agencies. The system tracks inventory levels, expiration dates, and asset maintenance schedules while integrating with scheduling data to ensure response readiness across departments.
Data Analytics
The analytics suite provides actionable insights through aggregated data from 3,000+ organizations. It supports research initiatives, benchmarking, and quality improvement programs while maintaining strict data security protocols for sensitive patient information.
Asset Management
This module tracks maintenance schedules, usage patterns, and compliance status for emergency response equipment. Integration with incident reporting systems ensures asset readiness while reducing operational downtime through predictive maintenance alerts.
People
Eric Beck
CEO and President
Eric Beck leads Emergency Technologies with over 25 years of healthcare technology leadership experience. He focuses on expanding data-driven solutions for emergency services while maintaining the company's mission-driven approach to community health improvement.
Brent Myers
Chief Medical Officer
Dr. Brent Myers brings extensive emergency medicine expertise to Emergency Technologies, guiding clinical product development. His background in prehospital care ensures software solutions align with frontline medical professionals' practical needs and patient safety standards.
John Basmadjian
Chief Product and Technology Officer
John Basmadjian oversees Emergency Technologies's technology strategy, focusing on scalable software architecture for emergency services. With a background in enterprise software development, he drives innovation in data interoperability and user experience design.
Questions
What software solutions does ESO offer for emergency services?
We provide integrated platforms for EMS scheduling, electronic health records, logistics management, asset tracking, and data analytics tailored to emergency response organizations.
How does ESO ensure compliance with industry standards?
Our software meets NEMSIS 3.4, NFIRS, and NERIS requirements with automated validation tools and progressive error correction features for regulatory reporting.
Can ESO software integrate with existing hospital systems?
Yes, our Health Data Exchange platform enables bidirectional data sharing between EMS agencies and hospitals for improved patient care coordination.
What implementation support does ESO provide?
We offer dedicated project managers, onsite training options, and average implementation timelines of 70 days from contract signing to system launch.
How does ESO handle data security and privacy?
We securely host data in Microsoft Azure with strict access controls and encryption protocols while maintaining compliance with healthcare information security standards.
What research initiatives does ESO support?
The ESO Data Collaborative powers over 70 research projects annually, providing de-identified datasets for studies on emergency care outcomes and best practices.
