Southtowns Animal Hospital

Business Details

50+ Years

experience

Emergency

services

Comprehensive Veterinary Care in West Seneca

Southtowns Animal Hospital has been serving the Western New York community since 1946, rooted in a legacy of personalized care established by founder Dr. L.W. Lindsey. Under current owner Dr. Kim Jacobi's leadership since 2010, the hospital maintains its commitment to compassionate veterinary medicine while integrating modern advancements. Our AAHA-accredited facility meets rigorous standards in patient care, safety, and client service, having renewed this prestigious certification in 2024. Our team combines decades of collective experience with cutting-edge diagnostics and treatment options, including ultrasound imaging, acupuncture, and advanced surgical techniques. We emphasize preventive care through annual exams and wellness programs tailored to each pet's life stage, while our emergency services provide critical care when needed.

Our staff demonstrates expertise through published works and specialized training, including Dr. Jacobi's certification in veterinary acupuncture. As a trusted local institution, we maintain transparency in communication and treatment options, prioritizing patient comfort and owner education. Our facility upgrades, including a modern surgical suite and digital diagnostic tools, ensure safe, efficient care delivery. We support pet owners through comprehensive resources, from nutritional guidance to end-of-life planning, maintaining 24/7 accessibility for urgent concerns. This enduring commitment to veterinary excellence and community service continues to define our practice today.

Services

Wellness Care Surgical Care Dental Care Acupuncture Ultrasound Emergency Services Senior Pet Care Prescription Diets Travel Certifications

Details

Year established: 1946

Highlights and features

We offer 75+ years of combined veterinary experience with AAHA-accredited care
Our hospital features modern surgical suites and digital diagnostic equipment
We provide specialized services including veterinary acupuncture and ultrasound
Our team maintains 24/7 accessibility for urgent pet care needs
We combine traditional medicine with holistic treatment approaches

Associations and certifications

American Animal Hospital Association (AAHA)

What people say

Compassionate care Knowledgeable staff Personalized attention Geriatric expertise Decades-long loyalty

Website

Update Listing

Services

Wellness Care

Our wellness programs include annual exams, vaccinations, and parasite prevention tailored to each pet's life stage. We emphasize early disease detection through bloodwork and diagnostics, offering nutritional guidance and vaccination schedules. Our preventive approach helps maintain optimal health while identifying potential issues before they become serious.

Surgical Care

We perform routine and emergency surgeries with pre-anesthetic blood testing and IV fluid support. Our upgraded surgical suite ensures safe procedures for spays, neuters, mass removals, and soft tissue operations. Advanced monitoring equipment and post-operative care promote successful recoveries for all surgical patients.

Dental Care

Comprehensive dental services include cleanings, X-rays, and extractions under anesthesia. We address oral health's impact on overall wellness, treating periodontal disease and providing home care education. Regular dental maintenance prevents systemic infections affecting vital organs in dogs and cats.

Acupuncture

Certified veterinary acupuncture treats pain, arthritis, and neurological conditions through traditional Chinese medicine. Fine needles stimulate healing points to improve mobility and comfort without pharmaceutical side effects. This non-invasive option complements conventional treatments for chronic conditions.

Ultrasound

Ultrasound provides real-time internal organ visualization without radiation exposure. Our trained veterinarians use this technology for abdominal evaluations, pregnancy monitoring, and cardiovascular assessments. Same-day results guide treatment decisions for digestive, urinary, and cardiac conditions.

People

Dr. Kim Jacobi

Owner/Veterinarian

Dr. Jacobi has owned Southtowns Animal Hospital since 2010, continuing its legacy of compassionate care. Certified in veterinary acupuncture, she specializes in geriatric medicine and pain management while maintaining the practice's community-focused values.

Dr. Kandefer

Veterinarian

Dr. Kandefer specializes in advanced imaging techniques including ultrasound diagnostics. With expertise in internal medicine, she provides detailed evaluations of cardiac and abdominal conditions while ensuring patient comfort during diagnostic procedures.

Questions

What veterinary services do you offer?

We provide wellness exams, vaccinations, surgical procedures, dental care, acupuncture, ultrasound diagnostics, emergency care, and senior pet services.

Are you open after regular business hours?

We offer daytime hours Monday-Saturday with specific times listed online. For after-hours emergencies, we refer to local 24-hour clinics.

How can I refill my pet's medication?

Request refills through our online portal or contact us directly during business hours for prescription renewals.

Do you offer pet euthanasia services?

Yes, we provide compassionate euthanasia services with memorial options including private cremation and reef burial.

What payment methods do you accept?

We accept major credit cards and cash payments for veterinary services rendered at our West Seneca location.

How do I schedule an appointment?