Business Details
Your Trusted Piano Store in Upstate New York
As the owner of Artist Pianos, I am proud to represent Steinway & Sons, the finest pianos in the world, and to provide exceptional service to our customers. Our team, including Paul Jennings and Scott Schroeter with over 25 years of experience each, is dedicated to offering honest advice and expert guidance in selecting the perfect piano. We serve upstate New York, southern Vermont, and Western Massachusetts, offering a wide selection of new, used, and restored pianos, along with tuning, restoration, and educational services.Our commitment to music education and community support has earned us recognition as a Steinway Premiere Dealer and Yamaha VIP Award recipient. With two fully-stocked showrooms, we combine the expertise of a large retailer with the personalized service of a family-owned business, ensuring every customer feels valued and confident in their purchase.
Services
Piano Sales
Tuning Services
Restoration
Concert Rentals
Piano Moving
Highlights and features
- We offer 25+ years of expertise in piano sales and service.
- Our team includes factory-trained Steinway technicians.
- We provide 0% financing options on new and used pianos.
- Our recital halls feature Steinway concert grand pianos.
- We guarantee upgrades on qualifying piano purchases.
Associations and certifications
- Steinway & Sons
What people say
Knowledgeable staff
Stress-free purchase
Exceptional service
Wide selection
Expert tuning
Services
Piano Sales
Artist Pianos offers a wide selection of new, used, and restored Steinway, Boston, and Essex pianos. Our expert staff helps customers find instruments suited to their skill level, space, and budget. With financing options like 0% APR and a 10-year upgrade guarantee, we ensure long-term value and satisfaction for every purchase.
Tuning Services
Our certified technicians provide precise piano tuning and regulation to maintain optimal performance. Services include action restoration, soundboard repairs, and preparation for concert venues. With decades of experience, our team ensures every piano delivers consistent, high-quality sound for professional and home use.
Restoration
The Steinway Restoration Center specializes in full piano overhauls using genuine components. Each restored piano receives certification guaranteeing its value and authenticity. Our process includes soundboard replacement, pinblock reinforcement, and action refinishing, ensuring heirloom instruments are preserved for future generations.
Concert Rentals
We supply Steinway concert grand pianos for recitals, competitions, and performances. Our rental fleet includes instruments maintained to professional standards, with delivery, setup, and tuning services available. Clients receive priority booking and support for events in Syracuse and surrounding areas.
Piano Moving
Artist Pianos partners with insured professionals to safely move pianos of all types. Our recommended movers use specialized equipment to protect instruments during transit. We also provide guidance on assessing older pianos for viability, ensuring clients avoid costly repairs or replacements after relocation.
People
Jo Beth Dellinger
Owner
Jo Beth Dellinger is a Steinway Premiere Dealer and Yamaha Touchstone Award recipient with over 30 years of experience. She founded Artist Pianos to combine her passion for music and customer service, earning recognition as one of the few women sole proprietors of a piano store in the U.S.
Paul Jennings
General Manager
Paul Jennings has over 30 years of experience in piano sales and education. He actively supports music teacher associations and has toured global piano factories to deepen his expertise. Paul specializes in matching students with instruments that align with their long-term musical goals.
Scott Schroeter
Technical Service Manager
Scott Schroeter holds credentials from Steinway Academy and Yamaha University. With over 25 years at Artist Pianos, he oversees tuning and restoration services, ensuring instruments meet rigorous performance standards for concert venues and private clients.
Steve Ostrander
Piano Technician
Steve Ostrander has 40 years of experience in piano repair and tuning. A graduate of the American School of Piano Tuning, he services acoustic and electric pianos for institutions like Siena College Chapel and the Chopin Piano Competition.
Alex Smith
Piano Technician
Alex Smith joined Artist Pianos in 2014, offering tuning and regulation services for schools and colleges. He holds a music degree and combines technical precision with a deep understanding of musical performance to enhance client experiences.
Questions
What types of pianos do you sell?
We offer new and used Steinway, Boston, Essex, Yamaha, and Kawai pianos, including digital, upright, and grand models.
Do you provide piano tuning services?
Yes, our certified technicians offer tuning, regulation, and restoration services for all piano types.
Can I rent a piano for a concert?
We rent Steinway concert grand pianos with delivery, setup, and tuning included for events in Syracuse and surrounding areas.
What financing options are available?
We offer 0% APR for 18 months on new pianos and low-interest rates for up to 10 years, with no hidden fees.
Do you buy used pianos?
Yes, we purchase quality used pianos within 50 miles of our stores and provide free evaluations.
Are your technicians certified?
Our team includes graduates of Steinway Academy and Yamaha University, with decades of combined experience in piano care.
