Business Details
47 Years
experience
Emergency
services
Your Trusted Partner for HVAC & Refrigeration Solutions
Founded in 1979, Crosstown Mechanical has established itself as a trusted leader in commercial refrigeration and HVAC solutions across the Greater Minneapolis-St. Paul Metro Area. Our team of highly trained technicians brings over 40 years of combined expertise to serve diverse industries including grocery, healthcare, hospitality, and research facilities. We specialize in repair, maintenance, and installation of complex refrigeration systems, ultra-low temperature cascade systems, and HVAC equipment for commercial and industrial applications. Our commitment to quality is reflected in our 24/7 emergency service response within an hour and our extensive client base spanning 50+ industries.With a focus on integrity and value, we maintain transparent billing practices and invest in ongoing technician training to ensure efficient, cost-effective solutions. Our scientific refrigeration division partners with leading manufacturers to support critical research environments, while our preventive maintenance programs help businesses avoid costly downtime. As a locally owned company, we prioritize personalized service and long-term partnerships, offering flexible credit terms and customized service plans tailored to each client's unique operational needs.
Services
Commercial Refrigeration Repair
Scientific Refrigeration
HVAC Repair
Cold Rooms
Maintenance Agreements
Details
- Year established: 1979
Highlights and features
- 40+ years serving Minnesota's commercial refrigeration needs
- 24/7 emergency response with technicians available within an hour
- Specialized expertise in ultra-low temperature systems and scientific refrigeration
- Serving 3800+ clients across 50+ industries
- Transparent Diagnosis & Repair billing model with no hidden fees
Services
Commercial Refrigeration Repair
Our licensed technicians specialize in repairing commercial and industrial refrigeration systems including ultra-low temperature cascade systems. We provide emergency service 24/7 with rapid response times and transparent diagnostic quotes. Our expertise covers complete system replacements and preventive maintenance programs for grocery stores, food warehouses, and research facilities.
Scientific Refrigeration
We service ultra-low freezers and scientific refrigeration equipment for laboratories, hospitals, and research facilities. As Minnesota's approved partner for major manufacturers, our technicians maintain critical storage environments for medical and research applications. Emergency support ensures minimal disruption to sensitive research operations.
HVAC Repair
Our team repairs and maintains heating, ventilation, and air conditioning systems for commercial buildings including office spaces, restaurants, and retail locations. We offer 24/7 emergency service with rapid response and transparent billing. Preventive maintenance plans help businesses avoid unexpected breakdowns and extend equipment lifespan.
Cold Rooms
We design and install controlled environment storage rooms for specialized refrigeration needs. Our solutions accommodate temperature-sensitive materials in medical, agricultural, and research applications. Custom engineering ensures optimal efficiency and compliance with industry-specific requirements for laboratories and production facilities.
Maintenance Agreements
Our comprehensive maintenance programs include scheduled inspections and system optimization for refrigeration and HVAC equipment. Agreements provide priority scheduling, discounted rates, and flexible billing options. Regular maintenance reduces emergency repairs and extends equipment longevity for commercial and industrial clients.
People
Rick Brockberg
Dispatch
Coordinates field service operations ensuring timely technician deployment and efficient service delivery for commercial clients across Minnesota.
Dave Junglen
Project Manager
Manages complex refrigeration and HVAC projects from planning through completion, ensuring adherence to timelines and technical specifications.
Rob Karels
Controller
Oversees financial operations and accounting processes, maintaining the company's commitment to transparent billing practices.
Kati Malone
CSR/Admin
Manages client communications and administrative operations, ensuring smooth account setup and customer service experiences.
Bryon Tang
Service Manager
Leads technical teams in delivering repair and maintenance services, maintaining high standards for service quality and client satisfaction.
Questions
What are your regular business hours?
Office hours: Monday-Friday 7:00 AM - 4:30 PM. Field service: Monday-Friday 7:00 AM - 3:00 PM. Emergency service available 24/7.
Do you offer after-hours emergency service?
Yes, our technicians are available 24/7 for emergency repairs with response times as fast as one hour.
Can new customers request services immediately?
New customers can call anytime, but we recommend setting up an account in advance for faster emergency service processing.
How do I request service?
Call 651-645-7020 for immediate assistance or email [email protected] during regular business hours for non-emergency requests.
Do you offer credit terms?
Yes, credit terms are available for customers with established payment history through our Customer Management Platform.
How does your billing process work?
We use a transparent Diagnosis & Repair model with upfront quotes for each service stage and optional maintenance agreements.
