1-800 Water Damage of Cincinnati/Dayton OH

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The crew with 1-800-Water Damage was amazing to work with. From Jason and Jordan coming out to access our damage to Jennifer and Louis for the cleanup work they did, I cant recommend them enough. As a matter of fact, I have recommended 1-800 many times over the years. Being in the insurance industry, you dont want to have a loss happened at your house but having firsthand experiencing the work 1-800 does, it makes you feel good knowing that your prior recommendation of 1-800 to your customers over the years have been taken care of means a lot to me.

1-800 Water Damage was there when we needed them most. We've never experienced a water loss before and hope to never go through it again. However, if we ever do, we would call Jason Byrd at 1-800 Water Damage without question. Jason was quick, friendly, knowledgeable, thoughtful and extremely easy to work with from start to finish. He took the time to explain the process and was available whenever we had a question or concern. We are thankful that he and his team were there to help get us back on our feet so quickly. Highly recommend!!!

Perfect!! Flooded kitchen and finished basement with most of the basement ceiling in the floor, standing water on an already soaked carpet. These days, whenever I find a company this professional and trustworthy I'm always amazed. Jason and his crew were here ASAP and immediately started/completed the work to remove all of the water and damaged areas. They came back promptly every day to do moisture checks and kept me informed of everything in detail. I wouldn't trust anyone else to handle the restoration piece of the work that is ahead. His knowledge of how to deal with the Insurance company and his honesty convinced me that he was the guy for the job. You just can't expect more from a service provider than I've gotten from him and his crew. I am confident that another great review will be coming after the restoration is complete.

UPDATE!! As mentioned in the previous review, I'm back after asking Jason and crew to handle the restoration work. The professionalism with which the work was was performed was at the same level as the cleanup effort. The "lead" contractor (Mike) was out here EVERY day, and was simply a workhorse. Not only doing HIS work, but running herd over the flooring crew (subcontractor), which was the only part of the job that presented any issues. But as soon as Mike noticed any issues with their work, he was all over them and it was immediately corrected. It was obvious that he and Jason both considered some of the work not up their standards, and it was corrected promptly. At the end, Jason even sent out a crew to give the new hardwood flooring a good cleaning. You just can't ask for more than Jason and his people give you. There is no indication that a flood ever occurred. The drywall, the paint, the appliance installation, carpet & hardwood all look fantastic. I hope I never NEED Jason and his company again, but if I do I won't hesitate to make that call. If only all businesses took this much pride in craftsmanship! Thank you SO much...

Thank goodness I called 1-800-WaterDamage when a situation came up at my mom's on a weekend. Their team made sure to get the entire area dried out for us as soon as possible and walked us through the next steps, working with the homeowner's insurance along the way. Crossing my fingers we will not need that kind of help again but if we do I will call 1800WaterDamage, no question about it.

From the day we contacted 1-800 WATER DAMAGE, they were very responsive. They knew exactly what to do to rectify the water damage in our home. Jason visited our home and assessed the situation accurately, informing us of the process, how long to expect it to take start to finish, and keeping in contact almost daily. They worked closely with our insurance provider, and we never had to challenge any decisions. In addition, their site workers were friendly, respectful and always cleaned up after themselves and never left a mess behind. We would never hesitate to use them again, and would definitely recommend them to anyone in need of quality water damage mitigation.

Jason, Jordan, David, Kevin and Tyler were in and out of our Condo for many days working to remove and remediate water damage in our basement and were absolutely fantastic! They were extremely communicative and knowledgeable. They checked in each and every day through completion to ensure we were being take care of and were more than accommodating. The entire team was professional, candid and kind. Thank you so much. Will absolutely use your service again.

Everyone at 1-800-Water Damage has been fantastic to work with. From the owner of the company to the field specialists who cleaned and remediated our water/mold issue, everyone at the company treated us with care, concern and a genuine drive to complete the job thoroughly, without cutting any corners. I wouldnt hesitate to trust them again if we find ourselves with another unfortunate water damage situation, and they will be the first company I recommend to family and friends.

1800 Water Damage is a company I would defiantly recommend to anyone that has any issue related to water, mold or fire. Chris was very respectful, professional, and took great care of our property.

Thanks again Chris, and 1800 Water Damage

StoragePUP of New Orleans supplied the storage units necessary for 1-800 Water Damage to be able to repair and restore the homes of the victims of Hurricane Ida in SE Louisiana. They were fantastic partners to work with and we heard only positive feedback from our joint tenants. We look forward to assisting them in their continued work to help homeowners rebuild after natural disasters like this one.

Hurricane Ida blew through our neighborhood, took apart the roof, it rained in our attic and then soaked the walls celings and then into the under flooring. Wyatt and Amanda explained everything to us in a way that made us comfortable. We let them know we had never had this happen while owning our home. They made sure we understood how the entire process works, some with different ways, but how your rebuild will be easier if 800waterdamage comes in to gut and dry out your home and other services. This 800waterdamage makes sure no mold will grow. I recommend this company not only to homeowners, but also businesses for the protection of your assets, and Good old fashioned Personal Customer Service!!!

I was truly overwhelmed by the damage done to our home. However, these folks sure made part of the process smooth. They were so kind and hard working. Lucia was amazing. This sweet young lady hauled some big pieces of equipment into our home and even went into the crawl space to ensure all the damage was addressed. Would I use them again without a doubt I will continue to recommend them and if ever needed Ill sure use them.

Jason and his team were very responsive and helpful when I had a house fire this year. He was clear with instruction and what the process would be like. I always felt that Jason had my best interest in mind and put his whole heart into the project. Lets hope I never need his services again, but if I do, he will be the first person I call. 10/10 recommend.

My elderly parents had a minor water leak from their ice maker/water dispenser in their refrigerator. The team at 1-800 Water Damage handled this remediation like it was the most important project they had. During this process my father passed away. The compassion and understanding that they showed my family was above and beyond anything I could have expected. In my opinion, their professionalism and compassion speaks to their integrity and commitment to doing right by the client. I highly recommend everyone to use 1-800 Water Damage for whatever remediation project you might have.

I cannot emphasize enough how great this company and its owner (Jason Byrd) are. The expertise, quality of work, level of communication, and attention to detail are almost priceless. We are so thankful to have used 1-800-WATER-DAMAGE for the three incidences at our house. Jason has a customer for life. THANK YOU!

Amazing company! Jason is open, direct, and honest in the way he runs his business. This is something that is lost on a lot of companies today. When I had him at my house to assess water damage he took his time, explained in detail what he recommended I do to address the issues, and even directed me to another business for items he felt they could resolve better. I couldn't have asked for better service.