
We currently have trouble locating the information we need when we need it. Clients complain because they get different answers each time they call client service. We experience service and production disruptions when critical people leave our firm. We are not sure where our firm information is being used, who's using it, and why. If this rings a bell, it's likely that your firm's information is not being managed as a business asset. Work processes, customer information, proposals, sales figures, training documentation.