A Better Answer
Virtual Office Services in Albany, NY
For over thirty eight years since 1971, A Better Answer has been 100% female owned & operated - a Certified Minority Owned Business. Each of A Better Answer's offices has been and continues to serve their local communities with the latest technology and most creative professional call handling techniques. ABA has been aggressive in its approach to customizing our services to fit our customers requirements. In an effort to accomplish these aims, each office has moved at least once and many times switched major telephony equipment in order to reply to the ever-changing demands of our customers requirements.
read moreA big part of A Better Answer's culture is giving back to the community. We value our charities and their causes, which is why we encourage each of our employees to support them in any way possible. Better Answer's staff, friends and families. We use this time together to do something special for others as well. In 2016, we were so honored to present $5,736 (and that amount increases annually) - collectively from our Plano, Hurst and Houston locations - to Bikers Against Child Abuse (BACA)! BACA works to provide a safer environment for abused children and empower them not be fearful of the world in which they live.
Medical Answering Service
read moreHiring an medical answering service with medical industry experience will allow you the same peace of mind you offer your own patients. ABA can bridge that gap between office hours and round-the-clock patient needs. Whether for an hour lunch break or a long holiday weekend, we'll consistently answer calls and accurately relay messages. When it comes to patient satisfaction, you not only want to ensure your patients receive exceptional care in the office, but also receive great service by those contracted to interact with patients when you're not available.
A Better Answer
read moreOur customized programming to meets and exceeds your needs, handling inbound calls with your specific requirements. Whether taking an order or handling customer support, our staff handles your customized scripting. ABA's live answering service also has experienced bilingual highly trained professionals certified to handle your calls and escalate when necessary. We answer promptly and are available for all your business needs. ABA services are adaptable for all industries. A great first impression is vital to any business and we are the experts.