Virtual Office Services in Santa Barbara, CA
At Alert Communications, we do not just answer your calls. We partner with you to assist expand your business. Our custom services aid you increase potential-customer conversion rates, and our highly-skilled receptionists provide all your customers the professionalism and care they deserve. We value your business, and as your partner, we want you to understand and appreciate the services we supply before signing a contract. The 1st month you're with Alert, we carefully review your real-time call rate and service needs to customize the plan to suit your business and cost requirements.
read moreWe confirm the qualified lead and connect callers directly to you and/or your firm, push contact info to your CRM or Case Management Software, send to voicemail, and more. All customized to your firm's process. Alert Communications is a legal only call center that handles leads, current clients and intake for attorneys in every practice type. The Numbers are striking. We switched to Alert Communications in April 2014 and since then we have seen an increase in cases opened in the amount of 47%. The biggest help has been in getting competent and quick help with Spanish-speaking callers.
read moreAlert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. We have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms and legal marketing agencies. Our customer service and expertly trained intake specialists act as an extension of your law firm working 24/7/365 in both English and Spanish.
Retainer & Contract Services
read moreImmediate response, 24/7/365, to all leads from a variety of marketing campaigns whether it's by phone, web form, chat, email or text. Experienced Intake Specialists can take your leads from initial contact to an e-signed contract without breaking contact. Alert's Retainer & Contract Services uses a proprietary Lead Tracking experience to ensure a smooth transition as a new potential client. Retainer contracts and HIPAA forms are sent out to your leads conveniently and efficiently through text, email for e-sign or FedEx for a wet signature.