Answering 365

read moreA Customer Care and Retention Call Center Service is a real extension of your business and works exactly like a customer relations department. Our professional agents accurately represent your product or service with the same care you do, using a dynamic scripting platform and the latest data-base management tools. We handle orders, surveys, telesales, sales support, customer concerns/complaints, information hotlines, and many other services. We are always there even when your office is closed. In addition to handling your inbound calls professionally and accurately, we also provide you with up-to-date progress reports and we are able to make changes quickly according to your protocols and needs. Answering365, with its award-winning service-excellence, has been expanding its services to meet the ever-changing needs of the business community since 1989, with a focus on delivering quality results 24/7.

read moreAt this point in time, it's necessary for business owners and other professionals to be available around the clock. You can achieve this and still create a work/life balance. At Answering365, we pride ourselves on serving clients nationwide 24/7/365, so when you aren't available, your business is. Your job is to focus on building your business; our job is to assist you with establishing a solid reputation and delivering an exceptional caller experience. Increase your competitive edge by being virtually available 24/7/365, while saving time and money.

read moreAnswering365 has been the trusted provider of answering services for healthcare professionals, hospitals, community clinics, as well as managed care organizations for decades. Our call taking, messaging, and dispatching services are 100% compliant with HIPAA regulations, ensuring the protection of personal health information of our client's patients. At Answering365 we integrate technology, security and privacy policies to comply with HIPAA standards, such as. Reduce your risk to HIPAA violations with our Los Angeles based, 24 hour live medical answering service.

read morePatients need help at all time of the day and night. However, not everyone can afford a team of receptionists answering inbound calls for a practice especially after-hours. This is where we excel. Our experienced, professionally trained agents will represent your practice so thoroughly, callers won't know they've reached an outside service. Even while you are working with another patient, you can rely on us take your calls, schedule appointments and transfer emergency calls. Most medical and doctor answering service providers offer a one-size-fits-all solution for telephone answering needs.