Armstrong Heating & Power

Your Home Is Not Safe with Armstrong

Your home is not safe with this company. We had service done on 11/12/2025. I noticed that night that medical marijuana was missing from my bedroom. I am a cancer patient. I didn't notice anything else missing and didn't want to put someone's job in jeopardy in this economy. Today, I noticed that $150 was missing from my wallet. I don't get out much while I'm healing from treatment, so I didn't notice it was missing. I didn't think to check my wallet when I noticed the missing marijuana because it was right by the front door. Who would steal that audaciously? I called the company to report what had happened. I was told they had "received my email a while ago about the medical marijuana and had been passing it around". I never sent them an email, and neither did my husband. Someone else had also been robbed in a similar way. I was told I would receive a call after some "digging." On the follow-up, I was told that there was nothing that could be done, but they would cooperate with the police if I decided to file a report. No apology, no offer to reimburse, and no promise that they would work to prevent this from happening again. I was transferred to the owner, Joe, who offered to reimburse me $100 "out of his own pocket" if I wanted to come to his office to get it. That offer was rescinded when I expressed my dissatisfaction with it. I was told, "They are not the cops, and they can't interrogate their employees". I can't in good conscience be quiet when they are comfortable doing business this way.

This is very upsetting. How many will be robbed by a business that is being trusted in people's homes? There is no accountability, no remorse, and no meaningful effort to protect their clients now or in the future. Please look elsewhere for your family's safety.

The guys did an excellent job of fixing the HVAC in my condo. They repaired what they could and replaced what was necessary to get my dryer and vent working properly and safely again.

They completed the job early, which resulted in cost savings from the initial estimate. The guys did a great job, and I appreciate their work, thanks to them for doing a great job.

Cleaning duct work is a busy job, but the technicians from Armstrong did a fantastic job. After the job I had questions that were speedily addressed with a second visit that answered all my concerns. They did a really good job cleaning up after, were reasonably priced. very satisfied.