Businessvoice
Advertising Agency in Detroit, MI

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About Us
read moreOnce consumers call in response to your advertising, the impression you make on the phone may determine whether or not they choose to do business with your company. That's why we believe impressions made by Caller Experience Marketing are more valuable than those made through traditional marketing channels. So, the content should be thoughtfully created, completely unique, and ever-evolving. Our innovative work has earned more awards for creative excellence than any other Caller Experience Marketing services provider in the world.
Our Process
read moreAs marketers, we embrace free, random, creative thought, but we also understand the need for proven processes that ensure the work gets done. Each of our departments is guided by specific processes, and each member of our team needs to meet benchmarks based on those processes. THE Complete On Hold Marketing Guide is an expert approach to creating and implementing a successful OHM program.
On Hold Marketing Productions
read moreWe're in business to serve your needs. Your goals and your audience will be in the forefront of our minds when we design your Caller Experience Marketing program. That's why we stay completely flexible. We've gotten really good feedback about our on hold marketing from callers and our own staff. Everyone especially loves the advertising trivia. I've heard lots of comments along the lines of 'Wow, I didn't know that.' Nice job. THE Complete On Hold Marketing Guide is an expert approach to creating and implementing a successful OHM program.
Our People
read moreWith more than 200 years of combined experience, our staff knows On Hold Marketing and how to make it work for you. It has been a pleasure working with each of you. I appreciate the time and effort BusinessVoice put into ironing out the problems we had with our phones. Your willingness to work with us is very much appreciated. But our team consists of more than our own employees. Our reach extends around the world. As a founding member of CEMA - the Customer Experience Marketing Alliance - we have reciprocal relationships with On Hold Marketing agencies on many other continents.
VoIP Award Winning On Hold Marketing
read moreVoIP telephone systems provide many benefits, including lower phone bills, but they can limit your ability to get the maximum benefit from your On Hold Marketing. That's why it's important for marketing-minded people to be involved with evaluating their company's VoIP system. Take a look at our suggestions below, and then read our blog post "3 Things to Look for When Switching to VoIP." THE Complete On Hold Marketing Guide is an expert approach to creating and implementing a successful OHM program.
Discovery & Creative
read moreWant to know the basics of how we put together your On Hold Marketing program and each production? Take a look at Our Team Approach and Our Creative Process. Enjoyed the self-depreciating jabs at the name very much. This whole 'Humor on Hold' thing is pretty freaking stellar. - Rachel McGrath / MARCE Awards Judge (Hear this award-winning On Hold Marketing here.) THE Complete On Hold Marketing Guide is an expert approach to creating and implementing a successful OHM program.
Associations
read moreBusinessVoice has either joined or co-founded several organizations that are dedicated to the betterment of marketing and the customer experience. These affiliations provide great value, from furthering our knowledge to extending our coverage area - both of which also benefit our clients. THE Complete On Hold Marketing Guide is an expert approach to creating and implementing a successful OHM program.
Award Winning Nationwide Caller
read moreWe specialize in taking excellent care of mid-to-large-size companies. We treat your On Hold Marketing as carefully as you would any other expression of your brand identity. And we justify your confidence in us every single day. Want to hear samples? Browse our On Hold Marketing of the Month blog to listen to audio and read the story behind each production. Or, check the demos of our award-winning Humor On Hold. THE Complete On Hold Marketing Guide is an expert approach to creating and implementing a successful OHM program.