CDC Software
Software Developer in Atlanta, GA

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CDC Software
read moreIsn't it time all of your contact center technologies worked together seamlessly to deliver the ultimate customer experience? With CDC Software's integration platform as a service (iPaaS), it's possible. Deployed in weeks in the cloud, on premise or in a hybrid environment, CDC creates a real-time, events-based link between your telephony system, CRM, marketing automation platform and other solutions. That means customer service agents get actionable caller info delivered directly to them before they can even say hello.
About Us
read moreOur cloud-based integration platform delivers real-time, events-based links between clients' telephony systems, CRMs and other data repositories and systems of record. Best of all, CDC solutions can be deployed in a fraction of the time and expense of custom-coded integrations. The CDC iPaaS platform integrates natively with solutions like Zendesk, Freshworks and Salesforce, as well as telephony systems from Cisco, Avaya, Digium-Asterisk, SwitchVox, Mitel and more. Additional systems can be connected through the MuleSoft Enterprise Service Bus.