Central Penn Plumbing Service Inc

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Our guy was friendly hard working -just an all round great guy

Scott was very professional. He said that the heating system was working properly and efficiently. He did tell me that there is something that may need replaced in the future and that they would be watching it but that the system should work fine for this Winter.

The technician was very thorough very polite and very informative. I would have glowing favorable remarks about the service. Thank you for such prompt service and I look forward to many more years.

Always perform a thorough inspection of my HVAC units at both my residential and commercial properties. Never up-selll. Just down to earth and honest.

Been a customer for 7 years now and always been a pleasure working with everyone at Central Penn Plumbing Service. Alex is amazing - so courteous, highly skilled and knowledgable on our system. I'd highly recommend Alex for any job needed!

Very pleased with the professional etiquette and knowledge expertise of the crew members that arrived. Price beat all local competitors, which is a huge plus. Will do business again. Highly recommend. A

Friendly, experienced technicians and customer service team. On time, good communication. Make recommendations to prevent future costly repairs. The PM program has been worth it.

Chris did an amazing job. He was very professional. Found the problem quickly and got the parts to fix our water heater. He made sure everything was working before he departed. We will definitely use Central Penn Plumbing again and highly recommend them to anyone needing their services.

Couldn't ask for a better experience. I called Central Penn plumbing for a small leak on the water valve from my main water line. A service tech named Alex called me back within 10 mins for assessments. After explaining the situation, he asked if it was ok for a video conference to assess what needs to be done. He called me back after a few minutes deliberating with another associate and assured me the best course of action was to tighten the nut behind the valve and it should fix the issue.

He asked if that was something I was comfortable doing and if not, he would come out to service. It absolutely did the trick. You hear the horror stories of people getting scammed for simple fixes and get charged hundreds because it was "so much work", Not here. Alex was fantastic and even followed up a little while later to see if it still was holding. I would recommend this company to anyone. Thank you Alex and thank you Central Penn Plumbing.

Alex is awesome! Always courteous, upbeat, honest, and cleans up after himself. My expansion tank on the water heater was on it's last leg and he brought it to my attention. As a result, Chris is on his way to install a new one! Alex also suggested that I have my water tested, even though it's public water. He explained that PA has hard water, and as a result Calcium is prevalent and hard on the pipes and appliances.

To sum up, I was one of the real estate agents that represented Yingst Homes in building the communities of Thornhill and Crosswinds in Hampden Township. That being said, in the seven years that I worked with Central Penn Plumbing & Heating all of the professionals, both in the field and in the office, always went above and beyond! Nothing but praise for your establishment! Thank you!

Excellent service! Both technicians were phenomenal and did a great job! Even Madison was great and able to get the guys to come the same day I called! Also, I was amazed that the owner gave me a call that evening thanking me for becoming a new customer! Central Penn Plumbing is amazing, would recommend to anyone! I've never had such great service! Thank you to both Alex's, Madison and Scott for the wonderful service!

My Central Penn Plumbing experience was fantastic. We had a couple things that needed potential repair in our home, and they guided us with wisdom and expertise. Very trustworthy, and I was impressed that some thing I thought needed repaired actually did not, and they were honest and told us that it did not need the repair and why. They could have easily said it needed fixed and I wouldn't have known any different. They also gave us a great price on our furnace and AC unit that both did need replaced. I recommend this company!

After purchasing my home last year, I contacted Central Penn (listed on paperwork from the newly installed heat pump), to schedule the annual service. I've been using them for everything ever since! The clerks/front desk staff are always so friendly, helpful, and responsive. Austin, was the technician who responded for my heat pump and I now request him every time!

He's extremely knowledgeable and helped guide me through what he would be doing and why. Being a first time home buyer, he really makes the process easy. He shows up on time and is always professional and kind. In my past employment (with a construction company) I've worked with lots of subcontractors. Central Penn really stands out as a company who cares and they've been great so far!

They are reasonable and stand behind their products/services. Austin goes above and beyond every time he's here and it's very appreciated! That kind of reliable customer service is hard to find these days. I highly recommend them for heating/cooling and electrical. I've yet to use them for plumbing. Love my heat pump! Thanks, Bobby Jo

Been using Central Penn for the past year and everyone has been very professional and super friendly! They call to remind you when services are due which is nice since I'm not always thinking about getting my heater tuned up before winter when I need it! Most recently had maintenance from Ben who answered all my questions and was respectful of my home! I highly recommend!

Mark arrived on time and diagnosed the problem almost immediately. Explained the repair procedure in detail. Very conscientious and polite. Everything was working properly when he left. Answered all our questions.

Great service. I schedule from year to year for my maintenance. April and October. The technicians are friendly and reputable as well as timely. The techs do a wonderful job on my a/c, furnace, water heater and dryer vent twice yearly and never leave any type of mess. Quite frankly, I would not consider any other company.

Alex arrived on time, was professional and answered all my questions. Great service! Thanks so much for being there for us. 9/2024 update. Just had another job completed by this company. Required a plumber and an electrician. These folks did everything they said they would at the price they quoted me. They replaced the 2 year old toilet with the one they use and added the seat bidet that Ed suggested. Both seem to be quality products. Absolutely GREAT job and customer service. Thanks gang, Pat

Showed-up when promised. Did a very professional looking job. Very happy. Main water shut-off works again.

Central Penn Plumbing has been a facilities vendor for years now, and it's always been great. We needed help ASAP and their team delivered with impressive efficiency and professionalism. Their prompt response and quality work were outstanding. I'm super appreciative and will gladly recommend their services to anyone in need of reliable plumbing/HVAC solutions.

Over and beyond service! Technician did his semi-annual service on my AC unit. Took care of everything, and even helped with a hose that was stuck to our socket. He took the time out to fix it! I'm very pleased with Central Penn Plumbing Service, Inc. Highly recommended!

Central Penn Plumbing Service Inc has always been a company we can rely on. They perform preventive maintenance on our oil furnace twice a year to keep it efficient and reliable. We are also very pleased with the quality of the electrical work they performed for us which involved replacing a fuse box with a breaker box for a sub panel. They also bailed us out a few years ago by proving incredibly rapid emergency service on our oil furnace.

Mark provided a spring inspection. Was very informative about was he was checking on. Not only did a nice job but also interacted with our pets. He also made sure he was not tracking dirt. Hopefully he'll be back for the fall inspection

Great experience from the beginning. As a new homeowner, I had a lot of questions. They were patient and provided me all the information I asked for. After the free estimate on a new HVAC, he even came back a second time (for free) to answer more questions and ensure I had all the options I was looking for. Installation went very smoothly and completed in 2 days. Highly recommend!

Five stars are not enough to express the quality of work and dedication of the employees at Central Penn and its owner, Scott. Our geothermal heating unit stopped working in the middle of winter. Geothermal units are very complex, particularly when they rely upon an open ground well system. It turned out that there were multiple problems with different pieces of equipment, which required follow-up visits and coordination with the well company. Scott and his team were fantastic the entire time and they never stopped working/investigating until all the problems were discovered and solved.

Every one of them was extremely professional and kind, clearly explaining all the issues and processes involved. Central Penn saved us from having to replace the entire system in the dead of winter. We could not have asked for better service and time and attention to our problems -- AND at a more than reasonable rate. Their office staff were also great to workk with. We ultimately will be replacing our heating system (with a conventional heat pump) and we definitely will be using Central Penn.

Everyone is very easy and pleasant to work with. The office staff are friendly and accommodating. The guys who come to the house are exceptional. Knowledgeable and helpful. Today we missed the appointment accidentally so they found a way to work us in another time today. Thank you for your exceptional service.

First and foremost, Central Penn Plumbing was excellent and very accommodating in fitting me quickly into their busy schedule! The technician was extremely professional, arrived on time, was very thorough, and knowledgeable. He completed maintenance for my furnace and my water heater. I'd also like to mention that in speaking with the office to arrange the appointment, both people that I spoke with were very professional, courteous and did an excellent job of working with my limited schedule. As a first time customer, I was very impressed with this company's quality of service! I would definitely recommend Central Penn Plumbing!

Bryan has always been excellent to deal with. Very knowledgeable and meticulous with his work. Would highly recommend

As always, tech was on time and polite. All systems running smoothly since we started using them for maintenance.

Ben did a great job as always. He's very knowledgeable and answered all my questions with confidence.

Chis came on time and realized he did not have the correct part. He promptly secured the part and quickly started the replacement. He was friendly and we appreciated his punctuality.

Scott provided summer maintenance for my HVAC system in June 2024. While here, he professionally answered several questions I had relating to the care and maintenance of my system.

I highly recommend Central Penn Plumbing Service, Inc. Recently their technician, Brian, responded for an AC issue to my elderly parent. He was very professional, courteous, continually called me (out of town) to advise what he found and how he was going to fix it. He also called to advise me my mother-in-law had fallen in the home while he was heading toward his truck.

He found her on the floor, picked her up, and stayed with her until a relative could get there. Brian, thank you so much for going above and beyond the scope of your job! Also, his work was great and he fixed the AC on one of the hottest days so far this summer.

Had our kitchen sink drain replaced quickly and with no after leaks by Chris. Their services were well worth the time and aggravation of fumbling through it myself. Good experience

We hired Central Penn Plumbing for our master bathroom renovation project. Every aspect of our experience was 5 star. Starting with setting up the estimate, all the way through to completion, every CPP employee was polite, respectful, professional, and most importantly, the work was done correctly, when scheduled. Their employees are obviously well trained and they're sent out with well equipped vans with quality material. Their workmanship was excellent, too. The pricing for their services was fair and reasonable. We will not hesitate to use CPP again.