Condado Outsourcing Call Center Outsourcing
Virtual Office Services in Kansas City, MO

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About Us
read moreCondado Group is a technology solutions firm focused on helping clients globally optimize their Marketing, Sales and Customer Service capabilities. We are recognized for our experience, integrity, partnering approach and proven results. Our team uses its expertise and business tools to help our clients improve their people, processes and systems to run at peak performance - all with the goal of maximizing customer and employee experiences. To make our clients successful by designing, developing and measurably enhancing their marketing, sales, and customer service capabilities.
Call Center Service Solutions
read moreWhether you are considering building a new call center, or focused on improving your current call center performance, we can help. Our call center practice can help with developing a business strategy, reviewing processes, personnel, and technology and making actionable recommendations for optimizing the performance of your call center. Need help developing or modifying your call center strategy to meet changing business needs? We can help analyze your current strategy, measure your call center's performance against objectives and recommend specific tactics to make measurable improvements.
read moreCondado's consulting practice focuses on recommending highly customized solutions to help you excel in customer relationship management. We believe that Customer Relationship Management (CRM) is more than a software platform - it is a business philosophy that drives all interactions of a successful enterprise. We begin every project by analyzing your business and benchmarking your business metrics against industry standards. After working with you to define your business goals, we make recommendations that deliver rapid and lasting improvements to your business.