
Our guarantee procedure is that we'll send technicians to re-clean the field of concern should we be made aware of it within 3 days after the initial cleaning. Should you still be unhappy with the results we'll then send our Quality Control staff to your home. Our Q. C. Technician will note all issues and their exact locations. At this time should another reputable carpet cleaning firm be capable to fix the problem area without damaging or replacing the carpet.