FSNB
Bank in Nashville, TN

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read moreA merchant could be processing a refund. This zero amount indicates the refund process has started. The refund amount will be in your account when the merchant finalizes the transaction. If the refund does not post to your account within 5 business days, please contact the merchant. Contact a Customer Service Representative at 1-800-749-4583 immediately. We can provide you with additional information on the transaction in question and assist you with a resolution by starting a dispute, if needed.