Genesys
Telecommunication Company in Daly City, CA
The mission of Genesys, an Alcatel-Lucent firm, is to be the major provider of Enterprise software and finest practices that enable finest-in-class client service. Whether it's managing client interactions with the contact center, over the Web, or using smartphones, the Genesys software suite dynamically connects clients with the correct resources self-service or assisted service to fulfill client requests, optimize client care goals, and efficiently use resources.
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Genesys
read moreEvery year, Genesys delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
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