Infinity Heating & Air

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I called Ken at Infinity heating about 9:30 today and Matt,
the Service man was at my door at 11:00am. He took the furnace apart and checked it for problems and change one part and put everything back together like he was never there. I love Ken's Infinity, they have always quickly came to my rescue. If you want excellent service, I highly recommend Ken's Infinity heating and air.

Great job and price in a timely manner. I have used this company 3 times and very satisfied each time. Thanks!

Great professional service by RJ and Jacob. Very responsive and friendly.

Infinity responded immediately and had my problem fixed in a day. Affordable and reliable.

Matt and RJ (?) came out, last Thursday and were so thorough! Very pleased with the service we received and the friendliness, promptness, and professionalism they both had.

We've actually had an issue with our Outdoor fireplace not working, for about a year, and my husband happened to mention to Matt. He told my husband he could look at it when they were here.

Within about 10 - 15 mins, Matt figured out the issue and actually had the part, that wasn't working, on the truck and he fixed it right away!

We are very pleased with the service we received from Matt and RJ! We will definitely be using Infinity again (especially if Matt and RJ are still working for them)!

Excellent service, great commmunication, fair price. New HVAC contractor locked in.

Matt came on time, polite as all your crew members are. Good explanation as to the problem, do not know results. Would recommend Infinity to anyone who needs assistance.

I used them as a second opinion and they saved me thousands of dollars and corrected a misdiagnosis from a large company. I highly recommend ken and his guys!!

Great same day service. Team was in and out quick and kept the cost to only the work needed.

Infinity Heating & Air was fantastic! They were prompt, courteous, diagnosed our problem without attempting to upsell

They provided great service to me at a reasonable price. Didnt try to upsell me or take advantage of my situation (heater was getting stuck on). Will definitely call them in the future for any other repairs that my furnace needs.

The technician arrived on time and was able to address the problem quickly and left the area spotless after he was finished. Would highly recommend!

1st off.. Receptionist Heather was freekin awesome Dagnabit, Lets Go. She heard my time concerns & efficiently booked Austin Zimmerman to fix our furnace...
as he swiftly arrived in 30 min time. Lets Go. Austin is an Outstanding, personable, & Friendly delight to have come & fix our furnace Dagnabit Lets Go 1 Hundred! PRAISE GOD ALMIGHTY THAT MY FURNACE WORKS AGAIN!!!! In Jesus name Amen.

Quick, professional, THOROUGH service. Went above and beyond. Great deal, great service, great people. Highly recommend.

The technician was respectful and courteous. He had a good understanding of what my expectations were prior to arriving. He was experienced and professional in his work. I would not hesitate to recommend this company.

Communication was great all the way through. They explained everything clearly on how to work the newly installed gas furnace and AC. The finishing work looked great and clean. They gave helpful information with everything involved with the system they provided.

Great company! They fit us on the schedule quickly and were very thorough and descriptive in everything they did will be using them for all of our AC needs going forward!

Infinity Heating is top notch when it comes to customer service. The staff is very pleasant and professional and the service tech identifies the problem quickly, and is able to rectify the issue in very little time. I have used Infinity Heating for several years now. The response and repair time is always great!
D Bach
Puyallup, WA

The fan in the gas fireplace was rattling and called infinity and they had great response time and did a good job overall as I would recommend them to make a call to see what they can do for you

Our furnace started making a weird noise. They came out and looked at it and cleaned a couple spots and been working good since. They answer and return calls to stay in touch with you.

They did excellent job at our daycare center. They were very professional, on time, very patient. Ken, Austin and the team were very flexible with our schedules and very responsive for our questions. They cleaned up everything after their job. Overall I give them 5 stars.

Ken and the installers are very good at what they do. I used them after seeing others recommend them on Facebook. I'm glad I did. They kept me informed on everything. Great company and Ken had some great ideas. Very happy customer!

Our heat pump quit working quite noisily on one of the hottest afternoons this year. Called the next morning and Matt showed up that afternoon to repair and get our house cooled down. Without the AC our house was over 80 degrees, and now it is cooling back down to 70. Thank you Infinity!

We have used Infinity since 2016 for our heater service. Recently our water heater started leaking and out of 3 quotes they were the best. They were on time and left the area where the water heater was better than they found it. We also asked for a quote on getting a.c. installed and got it the same day. Great service and good people.

Had a top notch experience! Before selling my house, called Infinity to service my furnace and gas fireplace one last time. Alex showed up and was extremely professional and displayed a lot knowledge. He was very courteous and very thorough during the entire process. Would highly recommend this company for their expertise and customer service. If you get Alex, he is awesome! He should get a raise.

Alex did an Awesome job on our furnace and fireplace. Gave me tips and let me know how often and important the cleaning is. Well definitely call him back next year

Furnace quit during recent cold spell. Even though they were busy, they fit me in and I was toasty warm by early afternoon.

Alex arrived on time and was super friendly. After reviewing my request for service he said it was something I could easily fix. He further stated he didn't feel right charging me the quoted $150.00 for such a simple task. He advised on what to do and was on his way. REFRESHING SERVICE!! What a great company. Thanks for not being greedy!!

Professional, responsive, efficient, and a great local company to work with. Glad to have found Infinity Heating & Air and will use them for all my HVAC needs. Highly recommended, and for me, I wouldn't use anyone else.

After inspection for selling our house we had to have the furnace completely serviced cleaned and maintenance. Infinity came out same day and did amazing! Also strapped in the water heater! Thank you so much for your quick response, and as always your extreme professionalism. So much appreciated!