
All returns must be authorized by us, and require a return authorization number. Please contact our client Service number at 1-866-968-4871 to get the authorization number needed. Returns must be postmarked within thirty days of date the product was shipped to you, otherwise the return will not be eligible for credit. A restocking fee may apply and shipping charges will not be refunded unless the merchandise is defective or it was shipped incorrectly. CUSTOM orders may not be returned unless the merchandise is defective or we made an error when making the order.