Locke Systems

read moreIs your head spinning yet? How do you choose a company? Your previous IT Provider probably advertised the same things and yet here you are, searching for a new IT Provider. So how do you find an IT Provider that actually does what they say they are going to do? Consultations, questions and advice are always free, and the services and solutions we offer are suited to your best interests, and not our own. We grow when your business grows, so we want to find the right solution every time for every customer.

read moreWe're a CPA firm with two locations in the Seattle area. We've been working with Locke Systems for the past five years, and they are a breath of fresh air. They provide routine monthly server management, new workstation installs, virus removal, and a host of other services. They are reliable, knowledgeable, friendly, courteous, and good value for money. I'd highly recommend Den and his firm for any of your hardware or software needs. As a small but growing business owner Locke Systems Inc has been a perfect fit for our IT computer needs.

read moreWhen we first started out at Locke Systems we noticed a trend where customers would constantly be on the hunt for newer, better IT providers. This cycle traps many IT Providers and customer alike because of a few key aspects of what we call "Break/Fix" service. You may know "Break/Fix" as "Time and Materials" or "Hourly Rate" or something similar in your industry. The basis is that you only call when you have a project or a problem and your bill varies based on how many hours or services you needed.

read moreHow is our Helpdesk different from a Call Center? Several of our Helpdesk techs are the same techs that come onsite to work on your networks so they are already familiar with your network or have someone sitting next to them who is. Unlike other IT Providers, we do not outsource our helpdesk to a Call Center far away that has never actually seen your business or your network. It just makes phone support less frustrating. Also assigned to assist the helpdesk each day is a rotation of our Network Engineers who handle escalated issues that might need more expertise.

read moreCloud services come in a variety of forms and implementations. One company might try to migrate all Services and Applications to the Cloud. Another company might only use the Cloud for specific applications such as Email or to supplement their data backups. Some clouds are private and very secure. Some clouds are shared with other tenants and not very secure. It is up to you to secure your own applications and services on some "cloud" implementations. Is the Cloud a good fit for you? It really depends on what your goals are and also evaluating some other key considerations.

read moreAre you facing the huge expense of buying or upgrading a server to run your network? Are you tired of the 3-5 year cycle where every seemingly every piece of major software that you use has a new version that you need to purchase? It might make sense to roll those costs into a Cloud solution instead. Hosted Cloud subscriptions effectively allow you to turn your up-front capital expenses into operational expenses that can be scaled and planned. For example, instead of purchasing a server to anticipate your next 5+ years' growth, a Cloud server is scaled for the exact amount of users and resources you need today.

read moreIt's probably no surprise to you that the biggest liability on your network is your workforce and everyone that has access to your computer systems. The days of computer viruses and worms wandering onto your network from the Internet are long gone. These days, it's widely acknowledged that that the biggest threat to your network are your end users. Email has definitely become the biggest attack vector of hackers in recent years. In a recent hacker email attack, the hacker made email appear to come from the CEO of a company and asked an HR representative to update their Direct Deposit information to route funds to a different account.

read moreIt's the horror story that every IT person hears about: someone downloaded a ransomware virus on Friday, and by Monday it has spread and encrypted all the servers and even the backups. These days the only sure way to protect your backups from ransomware or even local disaster (such as fire, theft, flooding, etc) is to replicate them to the Cloud. We're a CPA firm with two locations in the Seattle area. We've been working with Locke Systems for the past five years, and they are a breath of fresh air.