North Columbus Eye Center

DO NOT RECOMMEND

I rarely leave reviews, but this experience needs to be shared.

I'm a Registered Nurse with 10+ years of experience and chose North Columbus Eye Center for LASIK after a reassuring consult with Dr. Ceravolo. I have significant procedural anxiety and made that clear beforehand.

During the procedure, while my eye was held open under the laser, Dr. Ceravolo made concerning comments like Did I press the wrong button? and What did I just do? When I asked if everything was okay, I was met with a sharp response telling me to hold my eye open. His tone became increasingly frustrated and aggressive despite my efforts to comply.

Afterward, the exam was brief with no reassurance, and I left feeling distressed. At my follow-up, a tech acknowledged my case and apologized, indicating this behavior was known. I also overheard unprofessional conversations about staff directly outside my room, and there was a lapse in my post-op instructions.

This fell far below expected standards of care and professionalism. My concerns were dismissed when I reached out.

This is the best practice I think I have ever been to. The staff is always incredibly friendly, and are always willing to answer my many questions. I am on my fourth Alma treatment for Rosacea and the changes I have seen are night and day. I have seen significant changes in my skin's sensitivity and pigmentation, my cystic acne has not shown up at all. I can not recommend this practice enough.

Let me tell you my honest thoughts about North Columbus Eye Center... from the moment you walk in, you are greeted with smiles, the staff is so friendly. & trust me when I say they will become like family. Dr. C is amazing! He is honest, and that's something I LOVE. He listens and is patient. Dr. C reminds you about your true beauty and what you are having done is just a pick me up. He's not like most doctors who rush to get you out of the office. Then there is Dr. C's wife- she is very hands on when it comes to finding out what you are looking for (in my case, I go for Tox & Fillers).

She doesn't try and push you to do more or get more done than what you are comfortable with (I've used a handful of places for injections and they are ALWAYS are looking for a way for you spend more). She is very attentive to just YOU! When you are done with your treatment... you go back to the front to pay. You can't beat the prices they offer for their services. You are greeted again, by the sweetest staff (my favorite Daisy and Jessica) who make sure once again, you are happy with the procedure(s) you had done. They make checking out swift and get you set up for your follow up and/or next appointment! This office is truly amazing. I love being able to walk in this office and be treated like family. You can be your authentic self! North Columbus Eye Center is so much more than its name. This place is a hidden GEM! I promise you will NOT BE DISAPPOINTED!