Phoenix Property

read morePhoenix Property Management is specialized in rental property management in Durham, Cary, Apex, Raleigh, Chapel Hill, and the triangle area of North Carolina. We have properties in all of these cities and more. If you can find a lower management fee offered by other firm in writing we will match it. As long as the other firm does not charge other fees in addition to base management fee percentage. If we have to evict a tenant we placed in your property earlier, we will file the paper work for you at the small claims court and present before the judge on your behalf without charging you.

read moreAt Phoenix Property Management, we believe and live by ROI with your real estate investment. ROI is an attribute from rental income, vacancy rate, and careful deployment of resources. To deliver on ROI, we must manage the tenants skillfully. This means implementing and enforcing the lease and the law of this state. Know how to navigate this terrain is not easy. We desire to assist, enjoy, and keep our tenants but we do so within the confines of the lease. Sometime, that means saying NO to something that tenant desires but yet outside of our lease.

read moreRenter's insurance is insurance coverage designed specifically for renters. Phoenix Realty's insurance or the homeowner' insurance does not cover your personal belongings in the event of a disaster, no matter who is at fault. Prices vary, but some renter's can obtain a policy for as little as $12 per month. Your premium will vary depending on the amount and coverages you choose. We highly recommend purchasing a policy that includes liability insurance in addition to personal property coverage. Liability insurance provides financial protection to you when you accidentally damage or destroy the property.

read moreBefore you move in into your new home, contact these utilities to have them activate your account on the day you move in.

read morePlease note: Some of our properties do not accept pets. Even for those properties that do accept pets, we do not accept dogs that are on the insurance company's "dangerous dogs" list. I hereby authorize Phoenix Property Management and/or owner, to whom this offer is made, and credit bureau or other investigative agency employed by Phoenix Property Management, to investigate the reference herein listed, statements, or other data obtained from me or from any other person pertaining to my credit, financial responsibility and qualifications as a lessee.

read moreOur goal is to provide prompt and courteous service to our residents. Therefore, please read carefully below the instruction when submitting your maintenance request. For an emergency service request, please call 911 first then call our after-hour number at (984) 244-0717. For a routine service request, please log in your tenant portal and submit a service request. Your request will be delivered to our Service Department and resolved as quickly as possible. Please read this before submitting your repair request: Residential Rental Contract, paragraph 5, Tenant's Obligations and paragraph 11, Damages, states that tenant shall be responsible for and liable to the landlord for all damages, defacement of, or removal of property whatever the cause, except such damage caused by ordinary wear and tear.

read moreWe hope your stay with us will be an enjoyable experience and that you will seek us out when you need other real estate services. The home that you are living in: please remember there is an owner behind each one. They care deeply how their home performs and how it is treated. We ask that you keep it in top shape by treating it as if it were your own. Like all homes, repairs will inevitably be needed. We have identified a number of common repairs we receive in the office that can easily be addressed by you.

read moreFirst time users, please use the email address you provided us as the email address in the sign up form, otherwise your sign up will not be automatically recognized by our system. If you have trouble signing up or logging in your portal, please contact us at (919) 544-0809.