Ross NW Watergardens

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We asked Ross NW Watergardens to propose a replacement design for our aged waterfall with small pond to both reduce the water feature's maintenance (lots of tree debris fall) and aesthetically upgrade it for a more natural, integrated and non-linear appearnce. Ben guided us through the proposal review process over a couple of weeks and several iterations to arrive at a natural flowing pondless design solution to meet all of the design objectives identified for a very competitive price.

Ben did an amazing job helping us with our garden project. He really took the time to understand what we wanted, gave great advice, and handled everything with so much care and attention to detail. Even after planting, he followed up and helped us adjust things when needed. The garden looks beautiful now, and were so grateful for his help. Highly recommend working with him and his team!

Ben and his team are fantastic! Communication is great and Wow is the work not only wonderful, they are fast!! I've had a few different landscape/contractor projects and I would easily recommend Ross NW over any of the other companies. Will be going back for my next project.

Absolutely exceptional -- I'm so happy with my backyard. Exceptional communication, exceptional work, fair price, and it felt like a truly collaborative partnership all throughout. I've already referred other family and friends here and I have no reason to ever look anywhere else.

I hired Ross Watergardens to design and install a Japanese garden around 3 sides of my condo. Ben Bowen was a pleasure to work with from beginning to end. He listened with interest to all my ideas and incorporated them wherever they made sense. The design process was a true collaboration. I never felt rushed, even when I needed a few weeks to study up on natives and wildlife friendly plants. Ben always responded within a day or two and got new designs back to me within a week. Once the design was complete, he set a tentative start date and stayed in touch as the date approached, always respectful of my schedule.

The design itself is gorgeous - beyond my expectations. The large stones make me think I'm in a mountain hermitage. And the plants are beautiful, even in their winter colors. I can hardly wait for spring.

The landscape lead, Efrain, arrived with a crew every day between 8 and 9. They had all the necessary equipment, and worked steadily and efficiently until the job was done - ahead of schedule! They cleaned up at the end of every day and especially well on Fridays.

I can't say enough what a pleasure it was to work with Ben and his crew on my garden. Their communication, expertise and professionalism made the project a true delight.

We cant say enough good things about Ross NW Watergardens! Ben and his team were exactly what we were looking for with our landscaping project. He listened to what we were looking for, provided insights and design ideas that fit within our budget and answered all of our many questions. He also provided thoughtful updates throughout the entire process, which was much appreciated. He has an extremely skilled team thats friendly, works quickly and does quality work. Overall, we are extremely pleased with the end result and look forward to enjoying the beautiful backyard that Ross NW Watergardens created for us!

I watched the steps Ben's crew took to make my new patio an excellent investment. From the excavation and weed barrier, to hauling in a massive amount to gravel and sand to layer, to the final laying of the pavers, the crew (a hard-working couple) created 2 wonderful patios and sloping walkway joining them. It was quite impressive to watch. There were no wasted steps, the crew coordinated and obviously tuned to each other and the needs of the project at hand.
Ben's bid was reasonable, and the workmanship impeccable. I would give this company 10 stars if possible!
By the way, I don' know why the pictures are sideways.

With a summer of staying home, this was the year to tackle our yard projects. Although we had a rough idea of what we wanted, we did not have the creativity or knowledge of what would work well for our needs nor where to put everything. We reached out to a couple of landscape experts. Ben was very communicative, has very detailed descriptions of the services provided and a design sense we identified with.

We have a small yard and sensible budget. Ben was open to the our ideas and any changes we proposed. He was able to work within our means and put together a really great design that we're very pleased with. We'll end up with a yard that is pleasant all year round without requiring constant maintenance.

We think part of the fun of having a yard is getting your hands dirty, so we're currently working on implementing Ben's design ourselves. However, we knew some things were a little too big to handle ourselves. Ross NW helped us with a crew to install a gorgeous paver patio. Again they were conscious of our budget and we could not be happier with results. Thanks Jose!

The few people who have seen the work have been blown away by the transformation so far and we can't wait until we've completed our part of the plan and get to enjoy the final result.

Ben and his team are hands down the best contractors to have worked on our home since we moved in. Our experience includes at least 10 different groups over the last 5 and a half years for a variety of large and small projects.

Why so exceptional? A few key reasons:
* excellent communication at all phases
* top quality work: both design and execution
* reasonable quote & adhered to, if not slightly under
* timely once the project started
* respectful, thoughtful team on site

Our project was modest (small backyard leveling, sodding, simple landscaping and minor hardscaping) but Bens design guidance and his teams skill helped them overdeliver. We couldnt be happier with the end result, it turned out much better than we ever envisioned.

We cant recommend the Ross NW team highly enough!

My husband and I visited Japan several years ago. After he died I wanted a visual reminder of what he loved. I met Ben armed with Japanese landscaping design books complete with post it notes. In a 15 minute conversation I knew he was the person for the job. A careful listener and great communicator who responded quickly to my questions and frets. I am looking at my back yard with three huge boulders (mountains) against a huge grey gravel "lake." I have graceful planted mounds on what was my flat yard. One of the two large stone paths that spread across the yard leads to a boulder "seat" beside a Japanese lantern. He suggested gorgeous black grasses that echo the black trim on the house. My front door is orange and looking through the glass in it and simultaneously through the glass back door one sees a beautiful weeping tree with orange bark. The crew was fabulous to deal with..very professional and hard working. Every day is a comforting reminder of my husband.

Working with Ben, Joe and crew was the most problem-free, productive, enjoyable job weve ever done with a contractor. And since we moved into a home that had been largely untouched since 1954 we have hired a lot of contractors over the past 5 years. It has been a pleasure and we think our backyard is nothing less than breathtaking.

Ben and the entire crew were all amazing to work with from the initial consultation through completion of our project. Ben took the time to carefully explain each element of the design proposal to make sure we understood all the necessary details. We encountered a few delays with the crazy winter snowstorms and some unexpected issues (none of which were the fault of Ross NW Watergardens) and Ben and the team went above and beyond to help us resolve them while keeping open communication throughout the project. The end result was better than we could have expected and we are thrilled with how everything turned out!

I can happily give Ben and his crew 5 stars! He was able to navigate our ideas, translate them into a cohesive scheme and direct his able crew to make it a reality. We couldn't be more pleased, having been left with an unfinished yard in a newly constructed house. His design complemented the aesthetic of the house and makes it a pleasure to drive up!
They are also prompt, keep to a schedule and communicate readily.

Ross NW Watergardens have completed two projects for us in the past 2 years. Both times they have exceeded our expectations!

Ben is very responsive and provided excellent suggestions and input. Jose & his guys did the work, and I can't say enough good things about them as well. The plan was well communicated, they arrived when they said they would, they did what we expected and they cleaned up when finished. On top of that, they are always super nice and kind. And our yard looks fabulous! :)

Thanks guys!!