U S Infotel

Cynergy aid desk is a web based software used to record and track client support tickets. Tickets can be created four different ways. Client login, web forms, email tickets and technician created. With affordable monthy hosting, Cynergy Help Desk is a smart choice. The environment of Help Desks and Customer Service is changing rapidly today. Instead of merely responding to a disgruntled caller with a problem, then solving the problem, or worse, taking down the information to find a resolution to the problem, Help Desks and Customer Service Centers have to become a resource for the solution.