William Douglas Management
Property Manager in Charlotte, NC

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George
Mar 20, 2023
It was a pleasure to interact with this property management team online. I got a quick response back from Jeanell Samillano when I reached out via email with a couple of questions that I had related to my service fees. Jeanell was prompt and answered my questions to help me resolve my issue without hesitation.
Value for Money
Service & Support
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Location
Angela Rusconi
Jan 03, 2023
I had the absolute best customer service experience with Jeanell Samillano!! I was setting up a new property with automatic billing and she was extremely helpful, not to mention kind and very prompt in responding to me. Couldn't have asked for someone better! Thank you Jeanell!!
Value for Money
Service & Support
Quality
Location
From Website
About Us
read moreTimely communications with boards and individual homeowners are vital to the smooth operation of an association. Proactive management provides expert guidance and training of client boards. Seminars, newsletters, videos, and more address common issues, questions, and problems. Our superior management processes are enhanced by advanced technology and systems including a state of the art property management software suite allowing boards remote access to view real time data.
Management Services
read moreOur philosophy is to provide truly outstanding customer service, superior technology, timely communications, careful financial oversight, and proactive management processes that allow your Board to focus on maintaining and improving property values. Our Boards are offered access to real-time financial data through state of the art property management software. An association-dedicated website allows your board to communicate directly with the membership, create event calendars, review architectural requests, upload documents, and more!