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Business Details
28 Years
experience
Professional Development for Human Services in Saint Paul
Since 1998, our organization has been a trusted partner for human services organizations seeking expert guidance in training, compliance, and person-centered practices. Our team brings decades of combined experience in disability services, regulatory compliance, and organizational development, with a focus on empowering agencies to deliver high-quality, individualized care. We specialize in creating tailored solutions that address staffing challenges, implement person-centered planning, and ensure adherence to evolving regulatory standards.

Our commitment to innovation and excellence is reflected in our comprehensive training programs, both live and online, which have equipped thousands of professionals with the skills needed to thrive in this dynamic field. By combining deep industry expertise with a client-centric approach, we help organizations navigate complex compliance landscapes while fostering cultures of continuous improvement and compassionate care.
Services
Training Consulting Person-Centered Planning Compliance Audits Online Courses Staff Development Regulatory Guidance Policy Development Quality Assurance Certification Programs
Details
  • Year established: 1998
Highlights and features
  • Experienced consultants with 10+ years in disability services
  • Proven compliance training programs for 245D and HCBS standards
  • Customized person-centered planning frameworks
  • Flexible delivery: Live and online training options
  • 24/7 on-demand support for critical compliance needs
What people say
Expertise Professionalism Effective training Helpful support Timely assistance
Services
Training
We deliver comprehensive training programs for human services professionals, covering regulatory compliance, person-centered practices, and staff development. Our curriculum includes live classroom sessions, virtual courses, and specialized certifications tailored to 245D and HCBS requirements. With CEU-accredited content and flexible delivery options, our training ensures organizations maintain compliance while enhancing service quality through evidence-based practices.
Consulting
Our consulting services provide strategic guidance for disability service providers navigating complex regulatory environments. We offer compliance audits, policy development, and implementation support for frameworks like the Positive Supports Rule and Community First Services. Consultants bring decades of field experience to create actionable solutions that improve operational efficiency while maintaining person-centered care standards.
Person-Centered Planning
We specialize in developing individualized support plans that prioritize client autonomy and quality of life. Our facilitators use tools like the 4+1 framework and Relationship Mapping to create holistic strategies aligned with regulatory requirements. This approach ensures services meet both state standards and the unique needs of individuals receiving support through waiver programs.
Compliance Solutions
Our compliance expertise helps organizations meet evolving healthcare regulations through tailored policy development and audit preparation. We provide documentation frameworks for licensing reviews, maltreatment prevention programs, and financial compliance. Services include staff training on regulatory standards and implementation of quality assurance processes to maintain accreditation.
Online Courses
Our digital learning platform offers on-demand training modules covering critical human services topics. Courses include legislative updates, person-centered approaches, and compliance requirements with CEU certification. The system provides flexible access to content on medication administration, abuse prevention, and service-specific documentation standards for 245D licensed providers.
People
Brittney
Consultant
11-year veteran in disability services with expertise in severe mental illness support. Former director of program quality, now specializing in compliance training and organizational development for human services providers.
Questions
What training programs do you offer for 245D compliance?
We provide CEU-accredited courses on person-centered planning, medication administration, and regulatory standards with live and online delivery options.
How do you support organizations transitioning to CFSS services?
We offer specialized training on service delivery plans, personnel requirements, and financial compliance for organizations transitioning from PCA to Community First Services.
Can you help prepare for licensing reviews?
Yes, we provide compliance audits, policy development, and staff training to prepare organizations for 245D licensing inspections and correction orders.
What person-centered tools do you teach?
Our training covers Relationship Mapping, 4+1 framework, and Decision Making Tools to implement individualized support strategies aligned with state requirements.
Do you offer consulting for housing stabilization services?
Yes, we provide guidance on program development, compliance, and staff training for organizations implementing Housing Stabilization Services under MA.
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