Business Details
21 Years
experience
Emergency
services
Your Trusted IT Partner in Ashland, KY
Established in May 2005, High Performance Computer Service has grown into a comprehensive managed services provider serving Ashland, KY; Huntington, WV; and Ironton, OH. Our team combines technical expertise with business acumen to deliver tailored technology solutions for industries like healthcare, finance, and resource management. We specialize in business continuity planning, ensuring rapid recovery from disasters through robust data backup systems and 24/7 network monitoring. Our managed services portfolio includes email protection, cloud storage, and virtual phone systems designed for small businesses.With over 19 years of experience, we prioritize client needs by offering both remote and on-site support, backed by emergency services for critical IT issues. Our partnerships with leading technology providers enable us to deliver cost-effective infrastructure solutions while maintaining strict security protocols against evolving cyber threats.
Services
Managed IT Services
Computer Repair
Network Security
Data Backup
VoIP Phone Systems
Remote Support
Cloud Storage
Disaster Recovery
Details
- Year established: 2005
Highlights and features
- We have over 19 years of experience in IT services since 2005
- Our team provides 24/7 network monitoring and security management
- We offer customized managed services for small businesses
- Our emergency IT support ensures business continuity during crises
- We serve multiple industries with specialized technology solutions
Services
Managed IT Services
Our comprehensive managed IT services provide continuous network monitoring, security management, and proactive maintenance for businesses. We handle critical infrastructure components including firewalls, intrusion detection systems, and patch management. Our clients benefit from reduced administrative burdens and enhanced operational security through our 24/7 monitoring capabilities.
Data Backup
We offer hybrid backup solutions combining on-site storage with cloud-based redundancy for complete data protection. Our systems enable rapid recovery from data loss incidents through versioned backups and virtual server restoration. Businesses maintain continuity with secure off-site storage and 90-day retention periods for critical information.
VoIP Phone Systems
Our hosted VoIP solutions deliver enterprise-grade communication features at reduced costs compared to traditional phone systems. Services include call routing, voicemail-to-email transcription, and mobile integration for remote workers. Businesses gain flexibility through customizable call handling rules and cloud-based management tools.
Network Security
We implement comprehensive network security measures including intrusion detection, firewall management, and regular security audits. Our proactive monitoring identifies threats before they impact operations. Clients receive ongoing protection against malware, data breaches, and evolving cyber threats through our managed security services.
Remote Support
Our remote support services provide immediate assistance through secure access technologies and ticketing systems. Clients can initiate support requests via phone, email, or system tray applications during business hours. We offer emergency response options for critical IT issues requiring urgent resolution outside standard operating hours.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, computer repair, network security, VoIP phone systems, data backup solutions, and emergency IT support for small businesses.
Do you offer emergency IT support services?
Yes, we provide emergency IT support services during business hours for critical technology issues requiring immediate attention.
What areas do you serve?
We serve businesses in Ashland, KY; Huntington, WV; and Ironton, OH, with both on-site and remote support options.
Do you provide managed network security services?
Yes, we offer managed network security services including 24/7 monitoring, firewall management, and intrusion detection system maintenance.
