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35 Years
experience
Trusted Organization Design Consulting Services in Phoenix
On The Mark is a global operating model and organization design consultancy that partners with business leaders to transform operating models and build value through real, sustainable change. With 34 years of experience, we have completed 500 redesigns across every type of business function and industry, training and developing 5,500 internal leaders and change agents across 40 countries. Our team of skilled professionals specializes in organization design, capability building, and organization change management, viewing partnerships as opportunities for growth. We provide tailored approaches to problem-solving and business transformation, ensuring our clients reach their greatest potential. Our proprietary Organization Design Solution ensures operating models are fit for purpose, while our Capability Building Sessions increase employee engagement and skills.

We help organizations make challenging decisions and prepare for change through Accelerated Organization Change Readiness. Headquartered in Phoenix, Arizona, with a European office in London, we serve public, private, and nonprofit organizations globally. Our clients include industry leaders such as BAE SYSTEMS, American Express, Nestle, Royal Mail, and the City of Phoenix. We pride ourselves on delivering measurable results, with clients reporting improved performance baselines, adaptability, and industry recognition. Our collaborative approach ensures leadership teams are fully invested in solutions, enabling successful implementation even during complex transitions.
Services
Organization Design Consulting Skill Building Accelerated Change Readiness Operating Model Modernization Capability Building Sessions
Details
  • Year established: 1991
Highlights and features
  • We have 34 years of experience in organization design and operating model modernization.
  • Our team has completed 500+ redesigns across diverse industries and geographies.
  • We provide tailored solutions that align with each client's unique challenges and goals.
  • Our proprietary Organization Design Solution ensures measurable and sustainable outcomes.
  • We train 5,500+ internal leaders globally to drive long-term organizational success.
What people say
Transformational process Better-run business Successful implementation Enhanced efficiency Industry recognition
Services
Organization Design Consulting
Our organization design consulting creates tailored operating models that align with strategic goals. We analyze existing structures, identify inefficiencies, and implement solutions that enhance performance and scalability. Clients gain clarity in roles, improved resource allocation, and measurable business outcomes through our proven methodology.
Skill Building
We develop internal capabilities through customized skill-building programs. Our workshops train leaders in change management, problem-solving, and implementation strategies. Participants gain practical tools to sustain organizational improvements and drive future transformations independently.
Accelerated Change Readiness
This service prepares organizations for complex transitions through rapid assessment and planning. We identify potential risks, build stakeholder alignment, and create actionable roadmaps. Clients achieve smoother implementations with reduced resistance and faster adoption of new processes.
Operating Model Modernization
We redesign operating models to improve efficiency and adaptability. Our approach integrates technology, workflows, and governance structures for optimal performance. Clients achieve cost savings, faster decision-making, and better alignment with market demands.
Capability Building Sessions
These sessions enhance employee engagement and technical skills through interactive learning. We focus on practical application of design principles and change management techniques. Organizations build internal expertise to maintain momentum after initial transformations.
People
Mark LaScola
Founder
Mark LaScola founded On The Mark and pioneered its collaborative approach to organization design. With decades of experience, he specializes in creating sustainable operating models that align with strategic objectives.
Sophie Dukelow
Director
Sophie Dukelow leads strategic initiatives at On The Mark, focusing on global client engagements. Her expertise in organizational transformation helps clients navigate complex change with measurable results.
Sharon Davies
Delivery Director
Sharon Davies oversees project execution, ensuring high-quality delivery of organization design solutions. She specializes in scaling transformations across multinational corporations and public sector organizations.
Dan Schmitz
Principal Consultant
Dan Schmitz provides expert guidance on operating model modernization. His 20+ years in consulting focus on aligning organizational structures with business strategy for long-term success.
Jaimie Mudd
Senior Consultant
Jaimie Mudd brings 35 years of experience in leadership development and organizational change. She specializes in public sector transformations and cross-functional team alignment.
Questions
What services does ON THE MARK offer?
We specialize in organization design consulting, operating model modernization, skill-building programs, and accelerated change readiness solutions.
How does ON THE MARK approach organization design?
We use a collaborative, tailored methodology that aligns operating models with strategic goals while ensuring long-term sustainability.
Which industries do you work with?
We serve public, private, and nonprofit organizations across 40 countries in sectors like technology, healthcare, and finance.
How long does a typical transformation project take?
Project timelines vary by scope but typically range from 6 to 18 months, including implementation support.
Can you help build internal transformation capabilities?
Yes, our skill-building programs train 5,500+ leaders annually to sustain and replicate successful changes internally.
Do you work with global organizations?
We have extensive experience implementing cross-border transformations across five continents with multinational teams.
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