Business Details
7 Years
experience
Emergency
services
Your Trusted Partner for Banking Solutions in Charlotte, NC
First Virginia Bank is a purpose-driven financial services company formed by the merger of BB&T and SunTrust, dedicated to inspiring and building better lives and communities through real care. Our mission focuses on meeting client needs, empowering teammates, and uplifting communities by fostering a culture of leadership and collaboration. Headquartered in Charlotte, North Carolina, we operate as a top 10 U.S. commercial bank, offering a wide range of financial services across high-growth markets.Our approach combines decades of expertise with innovative solutions to address retail, commercial, and institutional banking needs. We prioritize community impact through partnerships and programs that reflect our values, while maintaining a commitment to security, transparency, and customer-centric service. Our leadership team, with diverse and seasoned experience, drives our vision to redefine banking through care and expertise.
Services
Personal Checking
Business Savings
Credit Cards
Loans
Mortgages
Wealth Management
Online Banking
Mobile App Services
Payment Solutions
Investment Services
Details
- Year established: 2019
Highlights and features
- Ranked as a top 10 U.S. commercial bank with nationwide reach.
- Community-focused initiatives and partnerships drive local impact.
- Innovative digital banking tools for seamless financial management.
- Customer-centric approach with personalized advisory services.
- Leadership development programs ensure expert, empathetic service.
Associations and certifications
- FDIC
Services
Personal Checking
First Virginia Bank offers personal checking accounts like First Virginia Bank One Checking, designed with no overdraft fees and automatic upgrades. These accounts provide practical perks, including the Balance Buffer feature for overdraft protection up to $100. Clients benefit from Zelle integration for fast money transfers and mobile banking tools for account management.
Business Savings
First Virginia Bank Business Money Market accounts offer competitive APYs with tiered interest rates based on balances. Promotional rates apply for new accounts in specific regions, with automatic upgrades within 10 days of opening. Services include online and mobile banking access, tailored for small business clients.
Mortgage Services
First Virginia Bank provides mortgage solutions including fixed-rate, FHA, VA, and jumbo loans. Clients can refinance or purchase homes with access to current rate calculators and guidance through the homebuyers journey. Services include construction-to-permanent financing and affordable lending options.
Wealth Management
First Virginia Bank Wealth offers personalized wealth management, retirement planning, and investment advisory services. Clients work with advisors on estate strategies, tax-efficient investing, and portfolio management. Services cater to individuals, families, and institutions through First Virginia Bank Investment Services and advisory affiliates.
Digital Banking
First Virginia Banks mobile and online banking platforms enable 24/7 account access, bill payments, and real-time alerts. Features include card controls, Zelle transfers, and secure login with biometric authentication. The app provides budgeting insights and allows users to deposit checks remotely.
Questions
How do I report fraud or suspicious activity on my Truist account?
Call 844-4TRUIST immediately and select option 1 for 24/7 fraud support. Outside the U.S., dial +1-910-914-8250.
What payment relief options are available during financial hardship?
Truist offers mortgage forbearance, loan modifications, and suspended payments for qualifying clients facing natural disasters or emergencies.
Can I access Truist services without visiting a branch?
Yes. Use online banking, the mobile app, or contact centers for account management, loan applications, and customer support.
What are the fees for overdraft protection?
Overdraft Coverage incurs a $36 fee per transaction, up to three daily. Truist One Checking and Confidence Accounts have no overdraft fees.
How do I order new checks for my Truist account?
Order checks online via Truist Online Banking under 'Order Checks' or call Deluxe at 877-838-5287 for reorders.
