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Business Details
48 Years
experience
Your Trusted Financial Partner in Chesapeake, VA
NAE Federal Credit Union was established in 1978 by ten Ford employees seeking to create a community-focused financial institution. As a not-for-profit, member-owned credit union, we prioritize responsive solutions for financial needs through quality products, targeted marketing, and superior service. Our commitment to ethical practices and community growth has allowed us to expand across Hampton Roads, serving over 45 years with a focus on savings, loans, retirement planning, and financial education. We operate under the core values of honesty, teamwork, and responsibility, ensuring members receive competitive rates and personalized service.

With four convenient locations and digital banking tools, we strive to be our members' trusted financial shelter, reinvesting profits to benefit the community. Our history of merging smaller credit unions reflects our dedication to expanding access while maintaining fiscal stability. Through NCUA insurance and sound financial policies, we provide security and transparency, empowering members to achieve long-term financial success.
Services
Savings Accounts Checking Accounts Auto Loans Credit Cards IRAs Mortgages Financial Counseling Online Banking Safe Deposit Boxes Notary Services
Details
  • Year established: 1978
Highlights and features
  • We are a not-for-profit, member-owned credit union reinvesting profits to benefit our community.
  • Our community charter allows membership for anyone living, working, or attending school in Hampton Roads.
  • We offer competitive rates on savings, loans, and credit cards tailored to member needs.
  • With NCUA insurance, your deposits are protected up to $250,000.
  • Our personalized financial counseling helps members achieve long-term stability.
Associations and certifications
  • National Credit Union Administration (NCUA)
Services
Savings Accounts
Our savings accounts provide secure, flexible options for growing your money. With competitive interest rates and no minimum balance requirements, members can easily build emergency funds or long-term savings. Our team offers personalized guidance to help you choose the right account for your financial goals.
Auto Loans
We offer low-rate auto loans for new and used vehicles, including motorcycles and recreational vehicles. Our flexible terms and quick approval process make financing stress-free, with rates as low as 7.79% APR for qualified borrowers.
Credit Cards
Our Visa Platinum Credit Card features no annual fee and rates starting at 8.99% APR. We also provide credit-building options and fraud protection to help members manage expenses responsibly while improving financial health.
IRAs
We offer Traditional and Roth IRAs with competitive rates to help members plan for retirement. Our financial experts provide tailored advice on tax advantages and investment strategies to maximize long-term savings.
Financial Counseling
Our free financial counseling helps members create budgets, reduce debt, and achieve financial literacy. Certified advisors offer one-on-one sessions covering credit management, home buying, and retirement planning.
People
Palmer Stillman
President/CEO
Palmer Stillman founded NAE Federal Credit Union in 1978 and has led its growth from a small employee-based institution to a community credit union serving Hampton Roads. With over 45 years of leadership, he prioritizes ethical practices and member-focused financial solutions.
Questions
How do I become a member of NAE Federal Credit Union?
Membership is open to anyone living, working, or attending school in the Hampton Roads Metropolitan Area. Visit our website or a branch to apply.
What loan types does NAE FCU offer?
We provide auto loans, personal loans, mortgages, credit cards, and IRAs, with competitive rates starting at 7.79% APR for qualified borrowers.
Are my deposits insured?
Yes, all deposits are insured up to $250,000 by the National Credit Union Administration (NCUA), a U.S. government agency.
What online banking services are available?
Our digital tools include mobile banking, Zelle transfers, bill pay, and 24/7 account access via NAE Online Banking.
Do you offer financial education resources?
Yes, we provide free financial counseling and resources on budgeting, debt management, and retirement planning.
What are your branch hours?
Lobby hours are 9:00 a.m. to 5:00 p.m. Monday-Friday, with drive-thru services until 6:00 p.m. and Saturday availability until 1:00 p.m.