Business Details
19 Years
experience
Your Trusted IT Partner in Baton Rouge
TigerBytes IT Solutions was founded in 2007 by Andre Duplantier following the closure of the St. Francisville Tembec Paper Mill. Our team brings over 50 years of combined experience in the IT field, specializing in Microsoft products and business network solutions. We provide comprehensive services including server and PC maintenance, network configuration, cybersecurity, and cloud-based hosting packages.Our expertise extends to managed service plans, offsite data backup with military-grade encryption, and advanced spam protection tailored to businesses in the Greater Baton Rouge area. With a focus on reliability and personalized support, we serve clients in Baton Rouge, Zachary, and St. Francisville through both reactive and proactive IT solutions.
Services
Network Support
Web Hosting
Offsite Backup
Cybersecurity
Server Maintenance
Email Security
Cloud Solutions
IT Consulting
Disaster Recovery
Managed Services
Details
- Year established: 2007
Highlights and features
- We offer over 50 years combined IT experience with Microsoft-certified engineers
- Our team specializes in Windows server infrastructure and cybersecurity solutions
- We serve businesses in Baton Rouge, Zachary, and St. Francisville areas
- We provide customized Managed Service Plans for ongoing IT support
- Our offsite backups use military-grade encryption for data protection
Services
Network Support
We provide comprehensive network configuration and maintenance for businesses of all sizes. Our team handles wired and wireless network setup, firewall management, and connectivity solutions. With expertise in Microsoft environments, we ensure secure and reliable network operations for Baton Rouge area businesses.
Offsite Backup
Our encrypted offsite backup service safeguards critical business data against disasters. Using military-grade encryption, we securely store server and desktop data with daily backups and 30-day version history. Clients access their data through web portals or local software interfaces.
Web Hosting
We offer scalable web hosting solutions with 99.9% uptime guarantee. Services include domain registration, email hosting, and website management tools. Our packages support up to 500 email accounts with spam filtering, suitable for small to mid-sized businesses in Louisiana.
Cybersecurity
Our cybersecurity solutions include hosted antivirus, EDR software, and advanced spam protection. We implement Sentinel One EDR and Avast Cloudcare for comprehensive threat protection. Services also cover secure email gateway solutions and network security assessments.
Server Maintenance
We provide preventive maintenance for Windows servers and PC environments. Services include disk space monitoring, backup verification, and fault-tolerant system checks. Our technicians ensure optimal performance for Microsoft server versions 2003-2022 and associated network infrastructure.
People
Andre Duplantier
Owner and Founder
Microsoft Certified Systems Engineer with 25 years IT experience. Graduated LSU with Electrical Engineering degree in 1998. Former Network Administrator at Tembec Paper Mill before founding TigerBytes in 2007.
Paul Kershaw
IT Consultant
Project Management Professional with 30 years IT experience. Former IT Manager at Tembec Paper Mill. LSU graduate with Quantitative Business Analysis degree. Specializes in IT project management and business solutions.
Jeremy Russell
IT Technician
Certified A+, MCSA, and MCST professional with 12 years networking experience. Expertise in Microsoft network environments and hardware/software troubleshooting. Provides technical solutions for business IT infrastructure needs.
Chase Forbes
Network Engineer
Information Systems graduate from LSU with 6 years IT experience. Specializes in network infrastructure configuration, firewall deployments, and Microsoft Windows environment support for business clients.
Ethan Jackson
Cybersecurity Analyst
Security expert with experience in GRC implementation and incident response. Manages cybersecurity programs for enterprise environments with 1000+ endpoints. Provides security awareness training and endpoint protection solutions.
Questions
What IT services do you offer for small businesses?
We provide network support, server maintenance, cybersecurity solutions, web/email hosting, and offsite backup services tailored for small businesses in Louisiana.
Do you support Microsoft 365 environments?
Yes, we offer complete Microsoft 365 tenant management including email, SharePoint, and Office product configuration through our PAX8 reseller platform.
What areas do you serve?
We primarily serve businesses in Baton Rouge, Zachary, and St. Francisville areas with on-site and remote IT support options.
How does your offsite backup work?
Our encrypted backup service automatically stores critical data at secure data centers with daily backups and 30-day version history accessible through web portals.
Can you help with network security?
We provide advanced security solutions including Sentinel One EDR software, hosted antivirus, and spam filtering services to protect business networks from cyber threats.
What are your hosting package options?
We offer web hosting ($10/mo), email hosting ($5/mo), and domain registration ($25/yr) with 99.9% uptime guarantee and spam filtering included.
