Business Details
25 Years
experience
Emergency
services
Expert IT Services & Computer Repair in Canada
Geeks On The Way has been delivering reliable IT solutions since its incorporation in 2001. Starting from humble beginnings in a coffee shop, we have expanded to 31 locations with 75 skilled technicians, serving over 39,000 customers and completing 100,000+ service calls. Our team specializes in onsite residential and corporate support, remote technical assistance, and managed online backup solutions tailored to meet diverse client needs.Available seven days a week, we prioritize rapid response times, offering same-day service and transparent pricing with a focus on customer education and satisfaction. Our commitment to excellence has earned recognition in Profit Magazine's Hot 50 and Alberta Venture Magazine's Fastest Growing Companies list.
Services
Onsite Residential Repair
Onsite Corporate Support
Remote Technical Support
Managed Online Backup
Data Recovery
Virus Removal
Network Optimization
Software Installation
Contact Synchronization
Computer Optimization
Details
- Year established: 2001
Highlights and features
- We offer same-day service with 75+ experienced technicians.
- Our team provides 24/7 remote support for urgent computer issues.
- We have served 39,000+ customers with 100,000+ service calls since 2001.
- Certified technicians ensure expert solutions for all computer problems.
- We accept multiple payment methods, including Visa, MasterCard, and American Express.
Associations and certifications
- Microsoft Certified Professionals
Services
Onsite Residential Repair
Our certified technicians diagnose and fix computer issues at your home. We provide transparent pricing with a 1-hour minimum charge and half-hour increments. Technicians assess problems within 30 minutes of arrival and explain repair options before proceeding. Available seven days a week for urgent computer problems.
Remote Technical Support
Access expert help through live chat, email, or remote computer control. Our Microsoft-certified technicians resolve software issues, remove malware, and optimize system performance without requiring onsite visits. Service available during regular business hours with 30-minute minimum billing.
Managed Online Backup
Secure encrypted cloud storage solutions for personal and business data. Choose from tiered pricing plans starting at $5/month for 2GB storage up to $450/month for 1TB capacity. Automatic backups protect against data loss with flexible storage options for different needs.
Virus Removal
Professional virus and spyware removal services restore system performance. Our technicians eliminate malicious software, install protective tools, and provide prevention guidance. Available through onsite visits or remote sessions with immediate threat resolution.
Network Optimization
Improve home and business network performance with customized solutions. Services include wireless/wired network configuration, peripheral sharing setup, and system optimization. Technicians ensure reliable connectivity across multiple devices and locations.
Questions
What services does Geeks On The Way offer?
We provide onsite computer repair, remote technical support, data backup solutions, virus removal, network optimization, and software/hardware installation services.
Do you offer same-day service?
Yes, our technicians typically provide same-day service for urgent computer issues across our service areas.
Are your technicians certified?
All our technicians are Microsoft certified with extensive experience in resolving computer and network challenges.
What payment methods do you accept?
We accept cash, Visa, MasterCard, and American Express for both onsite and remote support services.
Do you service businesses as well as residential clients?
Yes, we offer specialized corporate IT support including network optimization, remote helpdesk solutions, and data backup services.
How does your remote support work?
Our remote support connects to your computer via secure remote control for troubleshooting, virus removal, and system optimization during regular business hours.
