Business Details
34 Years
experience
Emergency
services
Trusted IT Services in Rochester, NY
Founded in 1992, Info Advantage has established itself as a trusted provider of proactive, people-first IT services for businesses in New York. As a locally owned, family-operated company, we combine decades of industry experience with cutting-edge technology to deliver tailored solutions that minimize downtime, enhance productivity, and support long-term growth. Our iaGuardian platform offers comprehensive managed IT services, cybersecurity, cloud solutions, and disaster recovery, all designed to align with the unique needs of regulated industries such as healthcare, finance, and nonprofits.With a team of certified professionals, we prioritize personalized relationships, technical excellence, and community engagement, ensuring clients receive both reliable support and strategic partnership. Our commitment to innovation, transparency, and client satisfaction has earned us over 840 reviews and recognition as a top IT provider in Rochester.
Services
Managed IT
Cybersecurity
Cloud Services
Disaster Recovery
Unified Communication
VoIP
Project Services
IT Consulting
Network Design
Data Backup
Details
- Year established: 1992
Highlights and features
- We offer 24/7 proactive IT monitoring and rapid issue resolution.
- Our cybersecurity-first approach ensures compliance with HIPAA, NIST, and PCI DSS.
- Decades of experience serving regulated industries with tailored solutions.
- We provide vendor-neutral advice and transparent pricing for IT projects.
- Our team holds certifications in VMware, cybersecurity, and cloud infrastructure.
Associations and certifications
- New York State Certified Women and Minority Owned Business
- Dell Technologies Gold Partner
What people say
24/7 support
Seamless transitions
Expertise
Cost-effective
Responsive
Services
Managed IT
Our managed IT services provide continuous monitoring, maintenance, and support for businesses. We handle infrastructure, security, and user needs to ensure uptime, reduce technical disruptions, and align technology with organizational goals. Clients benefit from predictable costs, expert troubleshooting, and proactive system updates tailored to their industry requirements.
Cybersecurity
Cybersecurity solutions protect against threats through real-time monitoring, endpoint protection, and compliance frameworks. We implement firewalls, encryption, and employee training to mitigate risks. Services include HIPAA, PCI DSS, and NIST compliance to safeguard sensitive data for healthcare, finance, and nonprofit organizations.
Cloud Services
Cloud services enable scalable, secure access to applications and data. We migrate infrastructure to the cloud, optimize performance, and ensure redundancy. Clients reduce hardware costs while gaining flexibility, remote access, and automated backups with platforms like Microsoft Azure and AWS.
Disaster Recovery
Disaster recovery plans ensure business continuity after outages or cyberattacks. We deploy encrypted backups, failover systems, and rapid restoration protocols. Clients maintain operations with minimal downtime through tested recovery strategies and 24/7 incident response.
Unified Communication
Unified communication solutions integrate voice, video, and messaging for seamless collaboration. Our VoIP systems reduce telecom costs, support remote teams, and scale with business growth. Features include auto-attendants, call analytics, and integration with productivity tools like Microsoft Teams.
People
Linda Weller
President
Linda Weller leads Info Advantage with over 25 years of IT leadership experience. She focuses on strategic growth, client satisfaction, and fostering a culture of innovation. Her technical background and community involvement drive the company's mission to deliver human-centric IT solutions.
Mitch Weller
Executive Vice President
Mitch Weller brings 30 years of IT expertise to Info Advantage. He specializes in cybersecurity and strategic partnerships, ensuring clients receive tailored solutions. His leadership emphasizes customer-centric service and long-term employee development.
Nick Wetherwax
Sr. Director of Technical Solutions
Nick Wetherwax holds a degree in Computer and Information Systems. He designs technical strategies for healthcare, manufacturing, and nonprofit clients. His certifications and leadership in IT infrastructure support scalable, secure systems for complex environments.
Chris Chan
Sr. Director of Solutions Sales
Chris Chan leads the sales team with over 20 years in technology. He bridges client needs with innovative IT solutions, emphasizing strategic vision and vendor collaboration. His approach prioritizes long-term partnerships and measurable business outcomes.
Rikki Weller
Marketing Executive
Rikki Weller drives marketing initiatives at Info Advantage. She focuses on brand development, client engagement, and community outreach. Her efforts highlight the company's commitment to local nonprofits and technology education.
Questions
How do managed services reduce downtime?
Managed services monitor systems 24/7, resolving issues before they disrupt operations and ensuring continuous uptime.
Is iaGuardian suitable for small businesses?
Yes, iaGuardian scales for small and mid-sized businesses needing enterprise-level IT support without overhead.
Do you support compliance requirements?
We align IT infrastructure with HIPAA, NIST, PCI DSS, and other regulations to ensure compliance and data security.
What happens during after-hours emergencies?
Our team responds immediately to critical issues like server outages or security breaches 24/7.
Can you help with office relocations?
Yes, we manage IT relocations including cabling, hardware moves, and system reconfiguration.
How do you handle cybersecurity threats?
We use real-time threat detection, endpoint protection, and employee training to prevent and mitigate attacks.
