Business Details
25 Years
experience
Comprehensive CRM Software Solutions
Ebsuite - E Business Suite has been delivering comprehensive CRM solutions since 2001, specializing in on-demand customer relationship management platforms that integrate marketing automation, sales force automation, and customer support systems. Our team of experts provides enterprise-grade software solutions designed to streamline business processes through advanced features like project management, mobile CRM capabilities, and seamless integration with Microsoft Outlook. With global offices and a proven track record, we offer flexible deployment options including cloud-based services, private hosted servers, and licensed applications.Our platform supports critical business functions such as lead management, campaign tracking, asset management, and customer self-service portals while maintaining robust security through role-based access controls. Backed by 24/7 technical support and a 30-day free trial, we empower organizations to optimize their sales pipelines, improve customer engagement, and enhance operational efficiency through customizable CRM solutions tailored to specific industry needs.
Services
Marketing Automation
Sales Force Automation
Customer Support CRM
Project Management
Mobile CRM Integration
Cloud-Based Solutions
Enterprise Integration
Offline CRM Access
Details
- Year established: 2001
Highlights and features
- We offer a 30-day free trial for all CRM solutions
- Our platform integrates with Microsoft Outlook and Palm devices
- We provide enterprise-grade security with role-based access controls
- Our team offers 24/7 technical support since 2001
- We support multiple deployment options including cloud and on-premise
Services
Marketing Automation
Our marketing automation tools help businesses streamline promotional efforts through contact list management, campaign tracking, and ROI analysis. The system enables email campaigns, audience segmentation, and performance measurement while integrating with sales pipelines to improve lead conversion rates. Designed for enterprise use, it supports calendar scheduling and task management across teams.
Sales Force Automation
This comprehensive sales management solution includes lead tracking, opportunity management, and sales forecasting capabilities. Features include multiple product price books, quote builders, territory management, and performance metrics. The system supports asset tracking, commission credits, and role-based access controls to maintain data security while enabling collaboration across sales teams.
Customer Support CRM
Our customer support platform provides ticket management, knowledge base creation, and self-service portals for efficient issue resolution. The system includes case dispatching, customer surveys, and service request tracking with integration to sales and marketing modules. It supports calendar functions and role-based access to maintain service quality across support teams.
Project Management
This project management solution offers Gantt charts, task scheduling, and version control features for team collaboration. The system includes file management, bug tracking, and patch management tools with calendar integration for appointments and deadlines. Designed for enterprise use, it supports workflow automation and progress tracking across multiple projects.
Mobile CRM Integration
Our mobile CRM integration enables access to core functions through Palm, BlackBerry, and iPod devices. The system supports offline operation with synchronization capabilities for contact management, calendar updates, and task tracking. This solution maintains data consistency across platforms while providing field teams with real-time access to customer information.
Questions
What CRM modules does EBSuite offer?
We provide marketing automation, sales force automation, customer support, project management, and mobile integration modules.
Can I try EBSuite before purchasing?
Yes, we offer a 30-day free trial for all our CRM solutions.
What deployment options are available?
We support cloud-based on-demand service, private hosted servers, and licensed application purchases.
Does EBSuite integrate with other systems?
Our platform integrates with Microsoft Outlook, Palm devices, and offers enterprise-level API connections.
What support options exist?
We provide 24/7 technical support through our global offices and online support portal.
How does EBSuite handle data security?
We implement role-based access controls and secure authentication protocols across all CRM modules.
